Assistant Manager
5 months ago
**A ) Primary Job Scope**
1. To assist the Area / Outlet Manager on daily outlet administration.
2. Assistant Outlet Managers are responsible for company’s outlet performance like personnel management, food and beverage, operations and other services. You are to make sure all matters related to operations and customer service is above satisfactory.
3. The assistant Outlet Manager interacts with your clients in order to make sure that satisfaction and promotion of services are adequately met. An Outlet Manager must communicate with other departments in order make sure that customers’ needs are satisfied and met. You are to make sure that good handling of cash is properly followed. You are to deal with customer’s complaint and listen to feedbacks so as to improve their services.
**B) Duties & Responsibilities (Regularly Performed Duties)**
**Outlet**
1. Oversee the daily operations of outlet for smooth operations.
2. Plan and assist daily workloads to outlet associates.
3. Develop and enforce established policies and procedures.
4. Establish operational strategies to meet quality and customer service standards.
5. In-charge of performance and sales of the Outlet and ensures that the company’s profits and goals are met - Develop marketing strategies to improve sales and profitability.
6. Maintain the outlet facility clean and safe.
7. Obtain customer feedbacks and recommend necessary outlet operational changes.
8. Work closely with various department and HR Department on Outlet recruitment and staff requirement - Interview and hire associates for outlet operations.
9. Schedule orientations and job trainings to outlet associates.
10. Organize regular meetings to discuss about issues and updates.
11. Analyze and resolve problems in a timely and accurate manner.
12. Organize special events and entertainments to attract more customers - based on company promotions.
13. Address customer queries courteously and ensure customer satisfaction.
14. Develop cost-effective operational plan to achieve outlet goals.
15. Assist in cash handling activities and develop expense and revenue reports.
16. Contributes to achieving profitability through cost controls and shift management. Shift control is a core function of all Managers.
17. Take monthly inventories with monitor supplies and maintain an optimum stock level so as to meet their customer’s demand.
18. Avoid excess and detect waste for optimum profit without affecting the company’s performance.
19. Manage and focus on safety and health standards in order to make sure that your teams have good knowledge on safe working condition.
20. Assume other relevant tasks as assigned from time to time.
21. To maintain within budget at all times.
**Administration**
1. Update staff attendance and leave record on daily basis.
2. Verify outlet staff overtime claim against staff attendance record before submitting for payroll processing.
3. Assist in the preparation of regularly scheduled reports.
4. Develop and maintain outlet filing system.
5. Submit and reconcile expense reports on weekly basis. (As per company standard)
6. Assume other relevant tasks as assigned from time to time.
**C) Job Specification (Knowledge, Skills and Abilities)**
- Minimum 3 years of related working experience in the related field is required for this position.
Proficient in English and Bahasa Malaysia language; with strong written and oral communications skills.
Self-motivated and able to work under minimum supervision and desire to be part of a performance-driven team.
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
-
Accounts Clerk
5 months ago
Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full timeResponsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...
-
Logistic Officer
5 months ago
Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full timeSupply chain assistants work closely together with managers in the operations processes, namely purchasing, manufacturing, and distribution processes. They help with administrative and pragmatic follow up of actions such as invoicing, drafting and preparation of contracts and purchasing orders, reconciliation of inventory against documents, and communication...
-
Grade Controller Operator
5 months ago
Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full timeKey Task and Responsibilities - Collect grade control (GC) sample. - Collect field duplicate sample. - Ensure that holes drilled as depth required. - Ensure working area and conditions are good and safe. - Ensure GC pegs matched with given GC plan drawing. - Ensure collected samples are dry and if wet, follow procedures as given Geologist. - Ensure sample...
-
Assistant Manager
6 months ago
Kuala Lumpur, Malaysia AMBASSADOR MGMT SDN. BHD. Full timeAssistant Managers are often in charge of the daily business operations. They verify employee schedules and ensure new hires understand their roles and duties. Assistant Managers handle phone calls regarding complaints and questions about orders or further escalations regarding services or products. Hotel and tourist. Bachelor's or Equivalent
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia Ilham Dining Concepts Sdn Bhd Full time**Assistant Manager** We are looking for a motivated Assistant Manager to join our restaurant group’s Kaiseki. An assistant restaurant manager assists the restaurant manager with the overall operations of the restaurant and in ensuring the smooth flow of our service. To excel in this position, you need a high level of customer service skills and a...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia DCG Grand Sdn Bhd Full timeAssist the HOD's in formulating and implementing the sales strategy for our company, ensuring alignment with company goals and market demands. - Aid in conducting market research and competitive analysis, gathering data about the Asian market, and providing feedback on market trends, opportunities, and threats. - Assist in managing online channels to ensure...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia The Craftsmen Bearer Sdn Bhd Full timeWe are looking for an Assistant Manager to assist the Branch Manager in the operations and administration of the outlet. **Requirements**: - Effective communicator of English and Bahasa Malaysia - Experienced in a fast paced food and beverage establishment - Minimum 2 years experience in a position of leadership **Job Types**: Full-time,...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia CINNAMON GROUP SDN. BHD. Full timeCoordinate daily Front of the House and Back of the House restaurant operations - Deliver superior service and maximize customer satisfaction - Respond efficiently and accurately to customer complaints - Assist the manager in organizing and supervising shifts - Monitor staff performance and provide feedback to improve productivity - Assist the manager to...
-
Assistant Manager/assistant
5 months ago
Kuala Lumpur, Malaysia Pasona Malaysia Full time**Job ID** **23072** **Position Title** - Assistant manager/Assistant **Industry** - Other - ・Plan and carry an activity of inbound promotion to Japan, cooperated with a tourism industry. - ・Make a presentation for an inbound tour to Japan at a tourism seminar or expo in order to appeal to tourists - ・Attend a tourism seminar or workshop -...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia Artemis Solutions Recruitment Agency Full time■Responsibility: ・Human Resources Manage recruitment, selection, and onboarding processes Design and implement employee development, performance evaluation, and retention strategies Manage and administration of company’s payroll. Maintain and update HR policies and procedure based on approved changes. Manage employee relations matters. Promote...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia The Benchmark Group Full timeTo assist the Restaurant Manager in managing the assigned outlet as a successful independent profit center. - Maintain exceptional levels of guest service and evaluate guest satisfaction levels for continuous improvement. - Assist the Restaurant Manager in providing training and development programme for junior team members. - Responsible for daily and...
-
Assistant Facility Manager
6 months ago
Kuala Lumpur, Malaysia Cushman & Wakefield Full time**Job Title** Assistant Facility Manager **Job Description Summary** The specific responsibilities and deliverables of the Assistant Facilities Management function will vary depending on factors such as the complexity, scale, location, and number of assigned sites and/or included scope of services, however the general principles and summary expectations of...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia C.I.S Network Full time**Responsibilities**: - To assist in coordinating, planning and execute effective project ensuring timely delivery of projects/events - To assist in executing from event conceptualization, Pre-event development, onsite event, to post-event reporting and analysis - To assist in planning and execution of conferences, meetings and other events - To assist in...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full timeSummary The Assistant Manager - Stewarding is responsible to assist the Stewarding Manager in managing the Stewarding Department as an efficient, and productive cost centre, by maintaining an organised and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets and banquets with clean operating equipment, based on expected...
-
Assistant Restaurant Manager
5 months ago
Kuala Lumpur, Malaysia Wangsa Group Of Companies Full time**Restaurant Manager** **Job Types**:Permanent, Full-time **Location of restaurant**:Taman Melawati **Responsibilities**: **Team Support**: - Help hire, train, and manage restaurant staff. - Contribute to creating a positive work environment **Operations Assistance**: - Support daily restaurant tasks, including opening and closing. - Ensure smooth...
-
Assistant Shop Manager
5 months ago
Kuala Lumpur, Malaysia Sports Direct Full time**Company Description** About us.** Sports Direct Malaysia is currently looking for Assistant Shop Manager to join our growing team. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products...
-
HR Assistant Manager
5 months ago
Kuala Lumpur, Malaysia Pasona Malaysia Full time**Job ID** **23019** **Position Title** - HR Assistant Manager **Industry** - Oil/Gas/Petroleum - ・Calculate/Verify the OT and BIK/perquisites of Staff for approval and submission to Payroll Consultant (Tricor) before cut-off date; - ・Check/Verify Payroll Report/Funds Request Statement from Tricor for verifica - on/approval, and for Processing of...
-
Assistant Manager
5 months ago
Kuala Lumpur, Malaysia RM Leopad Sdn Bhd Full timeAssisting the Operation manager / Branch manager and handling the entire project operations. - Planning of resources in the project such as manpower, materials, equipment’s, consumables, PPE and etc. - To prepare quotation for new tender based on contract agreement. - To submit daily progress summary to Operation Manager / BM. - To ensure monthly claims...
-
Assistant Manager
7 months ago
Kuala Lumpur, Malaysia HSBC Full time-Job description **Why join us?** Global Custody UK Tax Service team is to assist HSBC custody client to obtain their favorable tax on the Dividend/Interest payment by ensure the physical/electronic tax documents are in place with our agent before the market deadline. We are also liaising with UK and foreign authorities on audit inspections. **The...
-
Assistant Project Manager
6 months ago
Kuala Lumpur, Malaysia Radium Development Berhad Full timeAssist Project Manager to ensure the project assigned is completed within the approved timeframe, budget and specifications. - Assist Project Manager on day-to-day project management, including liaison with all parties involved in the project (e.g., the Architects, Designer, Consultant, Main and Sub Contractors, suppliers etc). - Assist Project Manager in...