Digital Client Servicing Manager
2 weeks ago
**What’s in it for you?**
Work from anywhere you want (We’re 100% remote agency)
Join a global team
Your weekends are yours (We have a strict no working on weekends policy)
We don’t count leave days, you take what you need
Performance bonuses
Be part of the company's growth
**Responsibilities Include**
Primary point of contact for clients, maintaining regular communication to understand their requirements, provide weekly updates and address any concerns promptly.
Attend and facilitate (as appropriate) all status meetings, client meetings and client calls.
Develop and present comprehensive campaign plans and tacticals, including timelines, define deliverables and manage production/output.
Act as a liaison between all internal departments, and the client to ensure a timely completion of projects/ campaigns.
Upkeep ClickUp: Maintain and update the project management tool (We use ClickUp internally) with client-related tasks, deadlines, and progress updates.
Management reporting
3-4 years of rece related work experience (Agency experience preferred)
Organized, extremely detail-oriented, and thorough
Good verbal and written communication skills
Ability to multitasks across projects
Understands how to prioritize & coordinate tasks across multiple projects
Meeting preparedness and ability to troubleshoot issues effectively
Proactively seeks out solutions to problems, however knows when to ask for help/guidance
Able to commute for work within Klang Valley (when necessary)
**Salary**: RM4,000.00 - RM10,000.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Application Question(s):
- How many years of experience do you have working in a digital advertising agency?
- Are you willing to take on interview tasks to gauge your skills?
- Are you able to commute within Klang Valley (when necessary)?
**Experience**:
- Digital Advertising Agency Client Servicing: 3 years (required)
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