Technical Sales Specialist

2 weeks ago


Kuala Lumpur, Malaysia Wood Mackenzie Full time

**Company Description**
Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making.

Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector teams are located around the world and deliver a variety of projects based on our assessment and valuation of thousands of individual assets, companies, and economic indicators such as market supply, demand, and price trends.

We have over 1,900 employees in 30 locations, serving customers in nearly 80 countries. Together, we inspire and innovate the markets we serve - providing invaluable intelligence to help our customers overcome the toughest challenges, and make strategic decisions that will, ultimately, accelerate the world’s transition to a more sustainable future.

**Wood Mackenzie brand video**

Wood Mackenzie is looking for an enthusiastic, talented, and ambitious sales professional to join our growing Metals & Mining Sales team. The role is to partner with the regional sales teams to further identify, grow and embed our metals suite across our existing customer base. The role will be responsible for growing our metals business across APAC.

The Technical Sales Specialist will report into the Head of Metals & Mining Sales. You will be instrumental in assisting the sales team achieve its sales targets as well as ensuring knowledge transfer across the business.

We are looking to diversify our talent pool and bring in best practice from other industries to enable us to reach our ambitious growth targets. This is your opportunity to grow your brand within the business and externally.

**Main Responsibilities**
- Product and sector expertise:

- Develop a deep understanding of the value of our metals & mining solutions to our customers and a good understanding of the metals & mining sector to support new business identification and customer retention.
- Act as an internal ambassador for the metals & mining business, supporting communication of product enhancements and market developments across the organisation and working with teams including sales, customer focus, customer solutions, marketing, research and consulting.
- Retention and proactive new business development:

- Partner with Regional Sales colleagues to broaden and deepen our metals relationships within existing customer accounts, understand customer workflows and demonstrate how our metals & mining solutions can address them, identify unmet customer needs, and uncover new buying centres.
- Lead all aspects of the customer lifecycle by working with other functions to support onboarding, engagement, retention, and cross selling.
- Territory planning:

- Develop, regularly maintain, and own a sales plan for your territory. Identify key growth markets, needle moving opportunities, and risks within your existing portfolio to plan your time effectively and develop a sales strategy and tactics.
- Collaborate with other stakeholders to build and execute on your plan, including Regional Sales, other Product Sales colleagues, Customer Success, Research, and Consulting.
- Product development collaboration:

- Work closely with the Product and Research teams to help shape the metals & mining product development roadmap based on customer feedback, your experience and knowledge of customer workflows, and relevant competitor intelligence.
- Support new metals & mining product and service development launches.

**Qualifications**
You will:

- Have significant experience in client facing or Account Management roles.
- Demonstrate a deep knowledge of the metals & mining industry.
- Have an extensive commercial track record in developing clients and establishing a trusted advisor relationship.
- Be a self-motivated and energetic individual, a successful negotiator and results oriented.
- Have a proven track record in collaborating with different internal teams to achieve commercial success.
- Demonstrate outstanding judgment in resource utilisation and optimisation.
- Be passionate about growing the business and have a genuine interest in developing and growing yourself.
- Have an intellectual curiosity about how data and analysis solve critical business issues.
- Show effective organisational and planning skills with the ability to manage own workload effectively.
- Previous experience with CRM systems such as Salesforce would be an advantage.

**#LI-RO3**
**Additional Information**
Wood Mackenzie is a place where we are committed to supporting our people to grow and thrive. We value different perspectives and aspire to create an inclusive environment which encourages diversity and fosters a sense of belonging.

Wood Mackenzie values everyone’s contribution and helps them reach their full potential while sustaining an organisational culture of health and well-being.

Our core values are:

- Inclusi


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