Team Lead
7 months ago
**ABOUT THE ROLE**
Are you a dynamic individual with a passion for order management and a keen eye for detail? We're seeking a highly motivated Team Lead to join our organization and lead our Order Management team with a focus on the Thai market.
**Requirements**:
- Diploma or degree in Finance, Business Administration, or a related field.
- 2-3 years of relevant working experience with proficiency in Thai language (speaking, reading, and writing).
- Proficient in SAP - SD Module, SFDC - Case Management, and MS Office (Outlook, Excel, Word, etc.).
- Hands-on experience in the Order to Cash process, including Agreements/Contracts and Quote Management.
- Strong understanding of the Order Management process, from Quote to Order.
- Exceptional attention to detail, organizational skills, and accuracy.
- Ability to multitask, prioritize workload, and work effectively under pressure.
- Excellent interpersonal, written, and oral communication skills.
- Strong mathematical, analytical, and problem-solving abilities.
**Responsibilities**:
- Process company sales orders promptly and accurately in compliance with documented policies.
- Monitor and provide timely updates on order status to the company.
- Support sales force requests, including amendments, pricing sheets, and quotes for order requests.
- Ensure internal reports are updated promptly.
- Collaborate with other departments to resolve related issues.
- Handle negative processes such as credit, return, and cancellation.
- Contribute to the development of training curriculum and work instructions.
- Perform assigned work tasks as required.
**Qualifications**:
- Preferably from a Finance or Order Management/Processing background.
- Proficiency in Excel formulation and SAP.
**Salary**: RM6,000.00 - RM8,500.00 per month
**Education**:
- Diploma/Advanced Diploma (preferred)
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