Team Lead

4 months ago


Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

ROLE: Team Lead - Telemarketing - (Thai/Vietnamese/Indonesia)

Location: Bangkok, Thailand

**Salary**: up to 80,000 THB

HC: 4

Joining: ASAP

Education: Bachelor's degree

Shift: Mon - Fri, 7am - 4pm

Joining date: Immediate Joiner

Requirement: *BPO, Telemarketing + Team Lead Experience is required and experience in leading SEA operations in sales & digital marketing.

**Responsibilities**:

- Ability to manage a team.
- Perform clerical or other reasonable duties requested by the Telemarketing Team Leader.
- Effectively manage Company assigned leads for maximum conversion to preview presentations.
- Employ an empathetic, listening, problem solving approach to overcoming objections and persuade the guests to attend the preview presentation.
- Ability to work quickly and accurately in a high-volume environment. Able to perform well under deadlines and respond well to an environment of constant change.
- Ability to work as a team leader, in a personable and positive manner.
- Previous telemarketing service experience preferred.
- Excellent customer service skills, including but not limited to, active listening, empathizing, problem solving, organized, detail oriented, follow through, and excellent verbal and written communication skills.

**Requirements**:

- Bachelor’s degree
- Minimum 2-3 years of people management experience as Team Lead.
- Excellent written and verbal communication skills in English and other required language
- Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting development plan to stakeholders in an actionable

format.
- Must be able to spot trends and tendencies with data and drives team to look for insights.

*Note: The paperwork and relocation expenses will be handle by the company for expat

**Job Types**: Full-time, Permanent

Pay: RM10,000.00 - RM10,500.00 per month

Application Question(s):

- What nationality are you?
- Are you willing to relocate to Thailand?
- How many years of experience as Team lead - Telemarketing?
- Do you have cold calling experience (Yes/No)?
- The role is urgent, can you join immediate?
- The salary is fixed not negotiable, the salary is between 70,000 - 80,0000 THB, Are you okay with it?

**Education**:

- Bachelor's (preferred)


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