Service Assurance

Why Join Us ? Top 3 Most Preferred Employer in Malaysian Shared Services Industry Awarded by GRADUAN 202 Opportunity for career growth Extensive Training and development program Gain Regional work experience and knowledge exposure Attractive Benefits and Perks Accessible to Subang Jaya LRT and KTM station via connected and covered walkwaySummary...

**Position Snapshot** Location: Shah Alam Company: Nestlé Manufacturing (M) Sdn Bhd Permanent - Full Time Bachelor’s Degree in Food Science/Technology or any other equivalent background studies. 3+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we...

**Position Snapshot** Location: Shah Alam Company: Nestlé Manufacturing (M) Sdn Bhd Permanent - Full Time Bachelor’s Degree in Food Science/Technology or any other equivalent background studies. 3+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we...

**Job responsibilities**: - Manage consumer/customer service-related matters to product complaint and inquiry - Handling 3rd party documentation request such as customer, exporting countries and regulatory bodies. - Involvement in food safety quality culture and GMP program - KPI reporting - Conduct contractor induction training as trainer, support in...

Descriptions KPMG in Malaysia provides audit, tax, and advisory services. Established in 1928, not only is our firm one of the oldest in Malaysia, but also the oldest KPMG firm in the Asia Pacific region. With approximately over 2000 staff positioned in 8 offices nationwide, our goal is turning knowledge into value for the benefit of our clients, our people,...

Descriptions KPMG in Malaysia provides audit, tax, and advisory services. Established in 1928, not only is our firm one of the oldest in Malaysia, but also the oldest KPMG firm in the Asia Pacific region. With approximately over 2000 staff positioned in 8 offices nationwide, our goal is turning knowledge into value for the benefit of our clients, our people,...

Descriptions KPMG in Malaysia provides audit, tax, and advisory services. Established in 1928, not only is our firm one of the oldest in Malaysia, but also the oldest KPMG firm in the Asia Pacific region. With approximately over 2000 staff positioned in 8 offices nationwide, our goal is turning knowledge into value for the benefit of our clients, our people,...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

Salary: RM 3500- RM5500Location: Old Klangmode: WFHKey Responsibilities Conduct regular evaluations of customer service representative to measure their proficiency in handling player inquiries, resolving issues, and delivering exceptional services. Provide constructive feedback to agents to enhance their skills and performance. Ensure that customer...

**Responsible For** - Oversee the activity of the quality assurance department. Developing, implementing, and maintaining a system of quality to ensure that products meet quality standards and customer requirements. **Role Objective** - Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews;...

About YouYou will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department.Your Day to Day Maintain and develop internal support and call centre quality standards. Assess support interactions based on internal standards. Accompany evaluations with meaningful and...

Maximize the benefits of cloud computing while maintaining security, compliance, and cost-effectiveness by establishing, leading, and managing the Cloud & Hosting team and aligning the strategy with stakeholders (platforms and business, like D&A Director, FFI Opco, Digital Marketing Team, etc). Developing cloud architecture, driving cloud adoption, best...

About YouYou will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department.Your Day to Day Maintain and develop internal support and call centre quality standards. Assess support interactions based on internal standards. Accompany evaluations with meaningful and...

**Company Description** At Language Talent Solutions, we believe that talent should not be limited by borders. We strive to break down barriers and think beyond traditional boundaries. We believe that the best person for a team may come from anywhere in the world, as skills matter more than passports. Join us as we build globally competitive teams and...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

Are you ready to get ahead in your career? We want to empower you turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise...

Job Descriptions Carry out troubleshooting, installation, maintenance and repair on generator set Completing preventative maintenance and field service. Ordering and managing repair parts cycle times. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining...

**Job Descriptions** - Carry out troubleshooting, installation, maintenance and repair on generator set - Completing preventative maintenance and field service. - Ordering and managing repair parts cycle times. - Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. -...

Join our Team:About this opportunity:Ericsson is looking for a Field Service - Team Lead (Central) to join our team. This role is centered on managing the Service Assurance functions for our contract. You'll take on reactive, preventative, and predictive maintenance responsibilities within the scope of the service. As a customer-facing representative, you...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...