Test Manager
7 months ago
As a Test Manager, you are expected to manage and deliver multiple QA projects at **all levels **of testing to approved scope, budget, schedule, and quality expectations with mínimal supervision. End to end accountability for QA delivery across the IT Department.
Apart from projects delivery, you are responsible to identify and propose ways to constantly improve testing efficiency, mentoring and coaching staff in the entire STLC process, helps the team to resolve complex issues and implement solutions. Manage QA vendors (if applicable) to contractual and quality commitments.
**Responsibilities**:
- Lead the testing (functional and non-functional) and implement testing projects complying to the testing processes. Manage testing scope, expectations, and requirements to ensure business objectives, technical solutions and quality objectives are met
- Responsible QA team utilisation across projects and operational demands such as resource planning and forecasting, resource assignment.
- Responsible for guiding and managing the testing team in day-to-day deliverables.
- Develop / review key test deliverables such as test strategies, test plans, test estimates, test progress reports, test closure reports
- Responsible for the testing activities at all levels of testing and provide status reporting and ensure proper adoption of Testing Methodology
- Responsible for implementing the metrics on regular basis, for use in the evaluation and improvement of QA planning.
- Management and influence of key stakeholders, project sponsors and management on the value and importance of the QA function
- Provide support and assistance to project team in the use of testing tools such as JIRA, Zephyr, Confluence
- Ensure all the test deliverables are completed to the required level of quality and promotes team engagement and motivation.
- Responsible in staff performance review, talent management plan, training plan
- Lead QA process improvement where appropriate.
Qualifications & Skills required:
- More than 10 years of working experience with software testing and test management.
- As a Practitioner in Waterfall, Agile, Hybrid Agile, DevOps working environment.
- Hands-on experience in STLC process and activities such as test planning, test design, test execution and test closure.
- Hands-on experience in test deliverables development such as test plan, test progress report, test closure report, test metric.
- Experience in building and leading a team through change is critical.
- Experience in talent management such as team coaching, mentoring, provides training
- Experience in financial management and reporting such as resource forecasting and utilization, OPEX utilization.
- Strong analytical and communication skills.
- Domain knowledge in Insurance preferred.
- Experience with test management tools (JIRA & Zephyr) and Confluence preferred.
- Good understanding with automation test tools such as Selenium, Appium preferred.
- Good understanding or experienced with technical testing such as API testing, Performance test, penetration test, ORT and etc.
- ISTQB - CTFL, ISTQB - CTAL is preferred
- Problem Solving: resolve problems at strategic and tactical levels.
- Customer Focus: create and meet high customer expectations.
- Results Driven: persist in seeking improvements to performance of self and others.
- Innovation: challenge current methods to create an increase in effectiveness
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