Customer Experience Associate

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**About us** We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 4 markets, retail franchise in Cambodia, and...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

The **Retail Associate **is responsible in providing superior customer service, placing importance on brand experience and customer engagement. He/she will also serve as the brand ambassador, building strong relationships with the customers and meeting store targets by generating sales opportunities. - Ensure high levels of customer satisfaction through...

Team MGP is a vibrant, passionate, versatile and fun-loving family. With hegmonic dreams to grow into a conglomerate anchored in lifestyle, we’re looking for strong people to join us - people who are willing to take on this adventure to make the brand and company stronger and bigger than ever. Better to join a sustainable growth company like MGP than some...

Working Location: KL MID VALLEY We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the store according to brand image and...

Position: Customer Services (KYC- know your customer) Work location: Mercu 2, KL Eco City, Midvalley Contract 3 months (extendable based on performance) **Job overview: Seller KYC (know your customer) is a crucial role in this e-commerce platforms that require customer identification and verification for regulatory compliance and risk management...

**What will you be doing?** You'll be supporting the growth of AtisfyReach by managing the sales pipeline, from sourcing new leads to facilitating successful conversions. You will directly engage with potential clients, articulate the benefits of our influencer platform, and play an integral role in our revenue growth strategy. **Key Responsibilities**: -...

Handle Inbound/Outbound inquiries and feedback highlighted by users. - Respond to customer queries in a timely manner via in-house ticketing system. - To update daily trackers and provide information of operational functions in Shopee Express to respective stakeholders. - Work across multiple teams to push for process and system improvements. - Perform...

**Responsibilities**: - Gives sales presentation to client/prospect if required; - Preparing Sales Documents: Quotation, Proposal, Invoice & etc; - Assist in marketing activities by attending seminar, exhibitions, trade show, conference and other relevant marketing events; - Build strong customer relationship through excellent customer services; - Inform...

To greet and welcome customers, and to assist customers by recommending products and locating desired products - To ensure customers are well informed of in-store promotions, rewards programs and store return policy - To perform housekeeping duties and end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

Responsible for Sales, Account Management and Business Development to meet given profit target annually. - Research, identify and develop new business/market opportunities for the sector assigned. - Create positive, long-lasting relationships with current and potential customers. - Own the sales lifecycle from prospecting to implementation. - Coordinate and...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

**Preference**:Chinese female **Description**: - Compiling daily lists of leads and delegating them to sales team associates - Maintaining rapport with customers and endeavours to quote prices pre-determined by sales department. - Maintaining an accessible and organized filing system for sales and administrative professionals - Handling all administrative...

Requirements: - Willing to work hard for your goals - Looking to learn new things everyday **Responsibilities**: - Provide knowledge about product/services to potential customers - Able to work in a team setting and is keen to learn Pay: RM3,000.00 - RM4,500.00 per month **Benefits**: - Gym membership Schedule: - Monday to Friday Supplemental pay...

**Multiple working locations : Midvalley, The Gardens, Sunway Pyramid, Pavilion Bukit Jalil, IOI City Mall - Achieve the personal target given as well as the Retail Key Performance Index (KPI) in the outlet. - Welcome customers by greeting them and assessing customers’ needs. - Explain, provide appropriate recommendation and perform demonstration on the...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...