Customer Service

Preferably with at least 1 year working experience front line, servicing customers/ guests service industry for retail. - Good command of Bahasa Malaysia and English (oral and written). - Conversant in other local dialects preferred and would be added advantage. - Computer literate (Microsoft office). - Good interpersonal and communication skills. - Warn...

Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. - Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. - Interact with customers to provide and process information in response to inquiries, concerns,...

Manages, support, and resolve service enquiries especially disputes arising from users regarding the product. - Develop and execute a customer experience strategy to ensure that all customers are treated with care and respect by taking proactive steps to maintain positive experiences. - Tracking customer experiences across online and offline channels,...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

**Scope of Service/JD**: - Responding to customer users’ (buyers/sellers) complaints via Live Chat **Requirements: - ** Fresh graduates or 1-2 years experienced applicants in Customer Services are welcome to apply - Patient and able to handle high volume of chat **Job info: - ** - Shift Arrangement : Weekend shifts included &.Monthly Rotation **(7am -...

Scope of Service/JD: - Be responsible for the curation of the content - Review and classify content according to the guidelines, using specific tools and channels. - Understand and remain updated on changing policies and guidelines - Investigate, resolve and relay complex content issues to the team - Participate in process improvement initiatives that...

*Manage day to day invoicing and payments such as vendor creation in system and collection/updating of invoices and payment statuses. - Support and coordinate with other departments, including but not limited to voucher creation, campaign microsite and tasks that involve setting up on the content management system. - Liaise and coordinate with multiples...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

Prepare beverages such as coffee and milk tea - Take customer orders accurately and efficiently. - Clean and sanitize equipment, utensils, and glassware regularly. - Collaborate with colleagues to ensure smooth operations. - Any ad-hoc tasks assigned by superior. **Job Requirement**: - At least 1 year+ experience in food & beverage industry - Can work...

Are you passionate about providing exceptional guest experiences? Do you thrive in a fast-paced environment and possess excellent interpersonal skills? Join our team at The Gardens A St Giles Signature Hotel and Residences as a Guest Service Associate in the Front Office, where you can showcase your hospitality expertise and make a lasting impression on our...

**Job Summary**: If you're a proactive, customer-oriented individual with retail management experience, we'd love to have you on board. **Key Responsibilities**: - Demonstrate the use of the products & services - Market & Sell brand’s products & services - Build and maintain good relationships with customers as well as other team members. - Engage...

Contact potential customers by phone to sell our products or services. - Answer incoming calls from customers and provide information about our products or services. - Identify customer needs and tailor the pitch to meet those needs. - Follow up on leads generated from marketing campaigns. - Meet or exceed weekly and monthly sales targets. - Keep accurate...

Conducting product demonstrations. - Understand customer needs and promote relevant products and services - Create conversations and engage with the customers to convert into sales opportunities. - Providing customers with advisory. Product ownership experience and good after sales support. - Resolve and update customers’ enquiries and complaints and the...

Working Location: KL MID VALLEY Basic RM 3,200 Commission separate RM 1,500 Commission separate We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain,...

We are looking for an enthusiastic **Business Development Executive **to contribute in generating sales for our company. You will be responsible for bringing sales deals to our sales team. You must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as physical...