Customer Service Consultant

Position: Customer Services (KYC- know your customer) Work location: Mercu 2, KL Eco City, Midvalley Contract 3 months (extendable based on performance) **Job overview: Seller KYC (know your customer) is a crucial role in this e-commerce platforms that require customer identification and verification for regulatory compliance and risk management...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

RESPONSIBILITIES - Able to do sales presentations & tours of the club. - Able to create interest in the club as well as selling in person & over the telephone. - Front desk administration, documentation, handling cash sales and cashier. - Must be computer literate with good knowledge of MS Office. - Pleasant personality, service oriented, a team player,...

**Responsibilities**: - Conduct personalized beauty consultations with customers to understand their needs and preferences. - Demonstrate in-depth knowledge of the features and benefits of the products we offer. **Requirement**: - 1-2 years experience - Hands on skills - facial and body - Consultant and sales development skills - Friendly and cooperate...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

Handle Inbound/Outbound inquiries and feedback highlighted by users. - Respond to customer queries in a timely manner via in-house ticketing system. - To update daily trackers and provide information of operational functions in Shopee Express to respective stakeholders. - Work across multiple teams to push for process and system improvements. - Perform...

**Responsibilities** - System landscape transformations (HR carve-out, HR transformation, HR merger) - Onsite client presentations of our complete SAP® Add-On product portfolio - Technical support for the sales process with direct client contact - Conceptual consulting, based on client requirements - Conception, implementation and follow-up of feasibility...

Scope of Service/JD: - Conduct daily price checks and SKU mapping across different e-commerce platforms to ensure price competitiveness and attractiveness. - Support team on livestream coordination and operations (support and troubleshoot during livestream) - Shift Arrangement : Weekdays + Normal Shift (9.30am - 6.30pm). (Might have weekend shift). - EPF,...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Responsibilities**: - Gives sales presentation to client/prospect if required; - Preparing Sales Documents: Quotation, Proposal, Invoice & etc; - Assist in marketing activities by attending seminar, exhibitions, trade show, conference and other relevant marketing events; - Build strong customer relationship through excellent customer services; - Inform...

Qualifications - Comfortable to fresh graduate - Education level at least SPM **Responsibilities** **Client Consultation**: Conducting consultations with clients to understand their beauty needs and preferences. Analyzing skin conditions and recommending appropriate treatments. **Beauty Services**: Performing a variety of beauty treatments, such as...

Qualifications - Comfortable to fresh graduate - Education level at least SPM Advantages 1. Bonus 2. Share Incentive 3. Incentive trip **Responsibilities** **Client Consultation**: Conducting consultations with clients to understand their beauty needs and preferences. Analyzing skin conditions and recommending appropriate treatments. **Beauty...

**Responsibility**: - Video editing, animation/motion graphics, post-production and sound editing - Manipulating and editing film pieces in a way that is invisible to the audience. - Stay updated on industry trends, emerging technologies, and video editing techniques to continually improve skills and contribute fresh ideas to projects. - Conduct quality...

To manage all operational matters in the beauty outlet. - To lead the branch outlet staff in achieving sales target every month. - Assist in preparing and maintaining standard operating procedure. (SOPs) of outlet to ensure SOPs is duly complied at all times in the outlet. - Keep a strong client base by building good rapport with them and ensure customer...