Customer Service Officer

Position: Customer Services (KYC- know your customer) Work location: Mercu 2, KL Eco City, Midvalley Contract 3 months (extendable based on performance) **Job overview: Seller KYC (know your customer) is a crucial role in this e-commerce platforms that require customer identification and verification for regulatory compliance and risk management...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

Handle Inbound/Outbound inquiries and feedback highlighted by users. - Respond to customer queries in a timely manner via in-house ticketing system. - To update daily trackers and provide information of operational functions in Shopee Express to respective stakeholders. - Work across multiple teams to push for process and system improvements. - Perform...

Scope of Service/JD: - Conduct daily price checks and SKU mapping across different e-commerce platforms to ensure price competitiveness and attractiveness. - Support team on livestream coordination and operations (support and troubleshoot during livestream) - Shift Arrangement : Weekdays + Normal Shift (9.30am - 6.30pm). (Might have weekend shift). - EPF,...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

**About us** We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 4 markets, retail franchise in Cambodia, and...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Responsibilities**: - Gives sales presentation to client/prospect if required; - Preparing Sales Documents: Quotation, Proposal, Invoice & etc; - Assist in marketing activities by attending seminar, exhibitions, trade show, conference and other relevant marketing events; - Build strong customer relationship through excellent customer services; - Inform...

RESPONSIBILITIES - Able to do sales presentations & tours of the club. - Able to create interest in the club as well as selling in person & over the telephone. - Front desk administration, documentation, handling cash sales and cashier. - Must be computer literate with good knowledge of MS Office. - Pleasant personality, service oriented, a team player,...

**Responsibility**: - Video editing, animation/motion graphics, post-production and sound editing - Manipulating and editing film pieces in a way that is invisible to the audience. - Stay updated on industry trends, emerging technologies, and video editing techniques to continually improve skills and contribute fresh ideas to projects. - Conduct quality...

**About us** We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Growth opportunities - Wellness programs **Job Summary**:We are looking for a detail-oriented and proactive GPS Sales Administrator to join our team. In this role, you will be responsible for providing...

Preferably with at least 1 year working experience front line, servicing customers/ guests service industry for retail. - Good command of Bahasa Malaysia and English (oral and written). - Conversant in other local dialects preferred and would be added advantage. - Computer literate (Microsoft office). - Good interpersonal and communication skills. - Warm...

Handles incoming calls and welcomes guests. - Organizes and manages appointments and schedules. - Coordinates meetings for staff and other parties. - Sorts and distributes incoming mail. - Assists with administrative tasks to ensure smooth office operations. - Manages phone calls schedules meetings and assists visitors. - Performs administrative duties such...

"In the middle of difficulty lies opportunity" - Albert Einstein We are in a midst of expansion! On the lookout for fun and outgoing individuals who possess a great learning attitude Who are we: - An outsourced company in partnership with well known MNC clients - Specialised in face-to face marketing - We have partner offices across 6 Asia countries We...