Master Data Specialist

5 months ago


Kuala Lumpur, Malaysia ConvaTec Full time

Our search for better is changing the lives of our customers. It’s changing the careers of our people too - creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Master Data Specialist and you won’t either.

**About Role**

As a **Master Data Specialist **in our **new APAC Global Business Services Centre (GBS)**, you will have the opportunity to play a role in improving and setting standards for data quality, creating & cleansing the master data sets, processing the creation and amendments to master data, monitoring data to ensure that it meets those standards and working with business users to ensure data errors are corrected and identifying continuous improvement initiatives to ensure that master data quality is maintained.

Your key responsibilities will include:

- Process requests for creation, amendment, blocking/unblocking, extending and flagging master data for deletion within quality targets and SLAs set
- Assist in the implementation of tools and processes to create and maintain master data
- Assist in the creation and maintenance of Work Instructions, Standard Operating Procedures, Policies and training material for Master Data Management
- Subject matter expert and “go to” person for master data who will work with the business users to education, train, and assist them with master data management
- Assist in the creation of business rules to monitor the quality of the master database
- Create dashboards to report master data quality on an ongoing and project basis
- Create and own a data cleansing process
- Work with the business to correct data errors found in the master data on an ongoing basis
- Drive continuous improvement programmes to further enhance data quality by analysing data within the database, observing, and monitoring processes and working with the business to identify improvements. Create projects where needed and work with relevant stakeholders to deliver the improvements
- Work with other projects to expand the use of master data within the business, for example to CRM, sales and marketing
- Work with the business to perform data cleanse activity to establish and maintain the master data sets
- Assist in the creation and embedding of Data Governance within ConvaTec. This will include creation and maintenance of Data Owners, Data Stewards, Data Dictionaries, Data Quality Rules, etc.

In this role you will be collaborating with various stakeholders such as the Regional/Global Finance community and Process Owners across the business including our other GBS teams in Lisbon and Bogota, CoE’s as well as our Corporate, Commercial and Market teams.

Our APAC GBS supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

You will be joining a newly formed Global Business Services team, with opportunities to grow, within Master Data or wider finance functions.

**About You**

To be successful you will have:

- Previous master data management experience in SAP (mandatory)
- Excellent data manipulation skills in Business Intelligence or equivalent (Nice to have)
- Excellent Microsoft Office suite skills (excel to a Medium/advanced level)
- Data Profiling and Data Quality monitoring tool (Nice to have)
- Good interpersonal skills with excellent customer service and a “can do”
- Passionate about data and data quality
- Able to understand and investigate topics related to multiple business areas
- Analytically minded and a methodical problem solver
- Process orientated
- Able to efficiently prioritize work and timely inform stakeholders on the progress
- Experience of working within a GBS environment is preferred
- A customer-first mindset to fit with our “forever caring” brand

**Language**
- Good written and spoken English is essential
- A proficiency in Mandarin Chinese, Japanese, Korean and/or Thai as well as other Asian languages will be an advantage

**Qualifications/Education**
- Degree (preferred)

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

LI-WT1

LI-Hybrid

**Beware of scams online or from individuals claiming to represent Convatec**

**Equal opportunities**

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing char


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