![Brandt Business Services Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Consultant
3 weeks ago
**Key Accountabilities**:
- Experience in handling basic technical / troubleshooting on home fiber related calls
- Provide tech support for customers for their account.
- Verified users, addressed, resolved and documented issues with customers
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Keep records of customer interactions and transactions
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, and provide appropriate solutions and alternatives within the time limits.
- Take extra mile to engage customers.
- To meet / exceed agreed productivity and quality standards (eg: quality call monitoring and customer satisfaction monitors).
**Job Requirements**:
- Must possess at least a SPM in any relevant field with at least 1 year working experience in Customer Service.
- Required language (s): English & Bahasa Malaysia, preferred with Mandarin
- Applicants should be Malaysians citizens
- Excellent verbal/written communication skills in both English and Malay languages.
- Ability to communicate results to management and in a fast paced environment.
- Able to start work immediately.
- **If you are interested please WhatsApp with your updated resume at 60127295289 (Syazlan)**_
**Job Type**: Contract
Contract length: 12 months
Pay: RM2,500.00 - RM3,400.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
**Education**:
- STM/STPM (required)
**Experience**:
- Technical Support: 1 year (required)
**Language**:
- English (required)
Expected Start Date: 06/04/2024
-
Customer Care Consultant
2 weeks ago
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeThis is a Customer Service position. A Call Center Representative helps customers with their enquiries and addresses issues regarding products or services via outbound and inbound calls. They will be supporting local customers in Bahasa Malaysia and English. Job will be located in Bandar Sunway.Responsibilities: Provide quality customer support through Voice...
-
Customer Care Consultant
2 weeks ago
Bandar Sunway, Malaysia Brandt International Full timeResponsibilities: Experience in handling basic technical / troubleshooting on home fiber related calls Provide tech support for customers for their account. Verified users, addressed, resolved and documented issues with customers Identify and maximize upselling and cross selling sales opportunities.; Requirements:Job Requirement: Preferably at least 1 year...
-
Customer Care Consultant
2 weeks ago
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeJob Responsibilities: Experience in handling basic technical / troubleshooting on home fiber related calls Provide tech support for customers for their account. Verified users, addressed, resolved and documented issues with customers Identify and maximize upselling and cross selling sales opportunities.Job Requirement: Preferably at least 1 year of related...
-
Customer Care Consultant
5 days ago
Bandar Sunway, Malaysia Brandt International Full time**Responsibilities**: - Experience in handling basic technical / troubleshooting on home fiber related calls - Provide tech support for customers for their account. - Verified users, addressed, resolved and documented issues with customers - Identify and maximize upselling and cross selling sales opportunities. **; Requirements: - Job Requirement**: -...
-
Customer Assistant @ Sunway Pyramid
2 weeks ago
Bandar Sunway, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Required languages: Malay and English. - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility** - Maintain a professional level of customer service in promoting the company's products - Provide professional services to customers - Ensure adequate...
-
Customer Care Consultant
3 weeks ago
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeJob Brief: This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via outbound and inbound calls. They will be supporting local customers in Bahasa and English. **Job will be located in Bandar...
-
Customer Care Consultant
4 weeks ago
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeJob Brief: This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via outbound and inbound calls. They will be supporting local customers in Bahasa and English. **Job will be located in Bandar...
-
Customer Care Consultant
4 weeks ago
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeThis is a **Customer Service position**. A Call Center Representative helps customers with their enquiries and addresses issues regarding products or services via outbound and inbound calls. They will be supporting local customers in Bahasa Malaysia and English. **Job will be located in Bandar Sunway.** **Responsibilities**: - Provide quality customer...
-
Customer Care Consultant
3 weeks ago
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeJob Brief: This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns. They will be supporting local customers in Bahasa and English. **Job will be located in Bandar Sunway.** Job Responsibilities: -...
-
Customer Care Consultant
2 months ago
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeJob Brief: Job Responsibilities: - Provide quality voice and non -voice customer support (24/7) for our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships...
-
Health Advisor @ Watsons Sunway Pyramid
4 weeks ago
Bandar Sunway, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Experience in health/retail pharmacy industry will be an added advantage. - Pleasant personality with a strong drive and excellent in communication skills. - A passion for promoting health and wellbeing. - Able to work on retail hours (includes weekends and public holidays). - Full-Time positions are available. **Responsibility** -...
-
Health Advisor @ Watsons Sunway Pyramid
1 day ago
Bandar Sunway, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Experience in health/retail pharmacy industry will be an added advantage. - Pleasant personality with a strong drive and excellent in communication skills. - A passion for promoting health and wellbeing. - Able to work on retail hours (includes weekends and public holidays). - Full-Time positions are available. **Responsibility** -...
-
Customer Assistant @ Watsons Sunway Geo
4 days ago
Bandar Sunway, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Required languages: Malay and English. - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility** - Maintain a professional level of customer service in promoting the company's products - Provide professional services to customers - Ensure adequate...
-
Customer Service Executive
5 days ago
Bandar Sunway, Malaysia Sunway Medical Centre Full time**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...
-
Customer Service Executive
3 weeks ago
Bandar Sunway, Malaysia Sunway Medical Centre Full time**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...
-
Customer Service Executive
5 days ago
Bandar Sunway, Malaysia Sunway Medical Centre Full time**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...
-
Customer Assistant @ Sunway Pyramid
2 weeks ago
Bandar Sunway, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeRequirements Required languages: Malay and English. Able to work shifts, weekends and public holidays. Fresh graduates / school leavers encouraged to apply. Fulltime positions.Responsibility Maintain a professional level of customer service in promoting the company's products Provide professional services to customers Ensure adequate stock levels Achieve...
-
Admin Executive
2 weeks ago
Bandar Sunway, Malaysia One Mobile Care SDN.BHD Full time**Samsung Authorized Service Center** (One Mobile Care SDN BHD) Sunway Pyramid, PJ RESPONSIBILITY: - Greet and Serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal databases - Perform various aspect of...
-
Admin Executive
2 months ago
Bandar Sunway, Malaysia One Mobile Care SDN.BHD Full time**Samsung Authorized Service Center** (One Mobile Care SDN BHD) Sunway Pyramid, PJ RESPONSIBILITY: - Greet and Serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal databases - Perform various aspect of...
-
Admin Executive
3 weeks ago
Bandar Sunway, Malaysia One Mobile Care SDN.BHD Full time**Samsung Authorized Service Center** (One Mobile Care SDN BHD) Sunway Pyramid, PJ RESPONSIBILITY: - Greet and Serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal databases - Perform various aspect of...