Front Line Assistant
6 months ago
Jom sertai kami
Kami mempelawa warganegara Malaysia yang memenuhi kelayakan/kriteria untuk memohon jawatan ini.
**Tugas - tugas**:
- Memastikan pondok tol dan lain-lain peralatan berfungsi dengan baik sebelum memulakan operasi dan melaporkan sebarang kerosakan dengan segera.
- Memastikan klasifikasi kelas kenderaan dengan tepat.
- Menyokong jualan produk, aksesori dan sebagainya jika diperlukan.
- Membantu masalah pengguna lebuhraya di lorong yang menghadapi kesulitan untuk memastikkan sokongan pertama ke pengguna.
- Mengendalikan dan mengawal lalulintas jika ada masalah di lorong.
- Menerima dan melaporkan sebarang maklumat atau aduan daripada pengguna jalan raya.
- Memastikan butiran transaksi adalah tepat mengikut panduan operasi yang telah ditetapkan.
- Melaporkan kepada Penyelia Tol sebarang kejadian luar biasa dan kerosakan peralatan pondok tol.
- Melaporkan kepada penyelia untuk tugas - tugas harian.
**Syarat Kelayakan**:
- SPM, STPM dan Diploma atau setaraf.
- Sanggup bertugas pada waktu syif.
- Lepasan graduan adalah digalakkan.
- Mempunyai pengalaman sekurang-kurangnya dua (2) tahun dalam bidang khidmat pelanggan.
- Mempunyai lesen memandu yang sah bagi kelas B2 dan D.
**Syarat-syarat lain**:
- Memiliki personaliti yang baik dan boleh berkomunikasi dengan dengan baik, amanah, bertanggungjawab, tegas, berintegriti dan berdisplin.
- Mempunyai kemahiran berkomunikasi Bahasa Malaysia dan Bahasa Inggeris dengan baik.
- Mempunyai pengetahuan asas dalam (Microsoft Word, Excel & Powerpoint).
**Job Types**: Full-time, Contract
Contract length: 24 months
**Salary**: Up to RM2,000.00 per month
**Benefits**:
- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion
Schedule:
- Fixed shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
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