Application Support L1

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

Responsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...

**Client Company**: HR Management Software company **Location**: Bangsar South **Working hour**: Hybrid working mode **Benefits**: - Hybrid working mode - AL & ML - Medical & Insurance Coverage **Responsibility** - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with...

**Company Information** Business Nature: Managed Security Services Provider (MSSP) Location: Bangsar South, Kuala Lumpur Working hours: Mon - Fri **open to Indonesian** **Job Scope** - Provide comprehensive operational support to various business functions. - Collaborate with department heads to ensure smooth day-to-day operations. - Streamline...

**Job Summary**:- Manage customer service inquiries raised through the TWS website JIRA service desk plugin.- Respond promptly to customer tickets, ensuring resolution and customer satisfaction.- Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and Tik Tok.- Engage with customers on TWS social forums to...

Job Summary:Manage customer service inquiries raised through the TWS website JIRA service desk plugin.Respond promptly to customer tickets, ensuring resolution and customer satisfaction.Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and Tik Tok.Engage with customers on TWS social forums to address their...

Customer Backend Support Specialist - Non voice Intake Date: 26 March 2024 Position: CustomerSupport Specialist - Backend Office: Bangsar South, KL Salary range: RM 2200 - RM 2400 (Based on total related working experience) Working hours: 10 AM - 7 PM Working days: 5 days (Monday - Friday) **Job Requirement**: - Hold a Diploma/Advanced Diploma,...

Customer Backend Support Specialist - Non voice Intake Date: 26 March 2024 Position: CustomerSupport Specialist - Backend Office: Bangsar South, KL Salary range: RM 2200 - RM 2400 (Based on total related working experience) Working hours: 10 AM - 7 PM Working days: 5 days (Monday - Friday) **Job Requirement**: - Hold a Diploma/Advanced Diploma,...

**Job Details** - Participate in day-to-day operations for Client Operations and other cross-functional teams - Attain daily productivity goals while maintaining quality standards - Refine tools and processes around daily workflow, and maintain documentation for weekly management reporting - Open to overtime as needed to assist the global team in closing out...

**Introduction** **Your Role and Responsibilities** PROTEUS is looking for a Web Application Developer to join us. **Responsibilities** - Analyze user and business requirements. - Manage the design of software. - Manage software construction processes. - Oversee software testing. - Oversee security provisions in software. - Manage software management...

Responsibilities: - Providing administrative support to the Marketing Team - Scanning of documents - Managing & disbursement of stationeries **Requirements**: - Diploma in Business Administration or equivalent. Minimum 2 years of related working experience for SPM holder. - Good in spoken & written English. - Knowledge & experience in insurance is...

Product Specialist (Senior and Manager Role available) Role and Responsibilities - Work includes analyse market trend and needs, develop product accordingly base on partner banks availabilities. - This role is responsible to liaise with partner banks during integrations, study and documented on partner banks requirement to ensure high quality integration. -...

Support the lead class teacher with lesson plans and resources for day-to-day teaching activities to meet the learning objectives for the day based on curriculum plans and guidelines provided. - Support the centre's daily duties in relation to the overall operations of the centre. - Support classroom session(s) for assigned level and act as a cover teacher...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Responsibilities: - Providing administrative support to the Marketing Team - Scanning of documents - Managing & disbursement of stationeries **Requirements**: - Diploma in Business Administration or equivalent. Minimum 2 years of related working experience for SPM holder. - Good in spoken & written English. - Knowledge & experience in insurance is...

Support the lead class teacher with lesson plans and resources for day-to-day teaching activities to meet the learning objectives for the day based on curriculum plans and guidelines provided. - Support the centre's daily duties in relation to the overall operations of the centre. - Support classroom session(s) for assigned level and act as a cover teacher...

Job Responsibilities: - Manage a project from the point of get-go to finish. - Proactively build and nurture customer relationships. - Scope project requirements and prepare budget. - Provide support to Business Development in prospecting and priming phase. - Develop a detailed project plan and monitor progress. - Collaborate with internal and external...

**Responsibilities**: - Manage a project from the point of get-go to finish. - Proactively build and nurture customer relationships. - Scope project requirements and prepare budget. - Provide support to Business Development in prospecting and priming phase. - Develop a detailed project plan and monitor progress. - Collaborate with internal and external...

**Responsibilities**: - Manage a project from the point of get-go to finish. - Proactively build and nurture customer relationships. - Scope project requirements and prepare budget. - Provide support to Business Development in prospecting and priming phase. - Develop a detailed project plan and monitor progress. - Collaborate with internal and external...

Position - Customer Service - Logistic (non-voice) Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...