Manager - Personal Financial Services

5 months ago


Ulu Tiram, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Key Responsibilities and Accountabilities

Functional (job responsibilities)
- Ensure internal control and compliance are not compromised.
- Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
- Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors
- Staff Capacity planning (staff leave administration & relief arrangements)
- Ensure Self-Audit Check is carried out diligently as required
- Succession Planning for 2nd liners to take on higher role, i.e. CSOM position
- Drive CASA deposit base growth and customer growth and cross selling to achieve branch ops target assigned.
- Work towards Unit Trust and Banca certification.
- Relief Branch Manager functions as and when required.

Managerial (team/group responsibilities)
- Oversees the Day to Day Activities of Subordinate Tellers and CSEs
- Train & coach Tellers & CSEs
- Performance Review

Organizational (organizational responsibilities)
- Represent HLB in relationship building with community
- Process improvement & cost down initiatives Jobholder Requirements Indicate the minimum requirements expected of a jobholder in order to perform the job satisfactorily

Education/Qualification
- Minimum Diploma/Degree Holder
- SPM/STPM with related working experience

Experience
- Related working experience in Financial Institution or related fields (banking operations)

Special Skills
- Service Oriented Mindset
- Banking operations, knowledge in BSA, ECM, ABM Rules, BASEL II, FATCA
- Good interpersonal & communication skills - Strong organization & planning skills

Certification/Licensing Requirements
- PCE (general), PCE (life)
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._



  • Ulu Tiram, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Sales & Service- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;- Carry clear targets for specific products - CASA and FD Book...

  • Accounts Manager

    5 months ago


    Ulu Tiram, Malaysia Talent Houz Consulting & Services Full time

    **Position Title : Accounts Manager** **Industry : Manufacturing (Injection Molding Related)** **Location: Tampoi, Johor Bahru** **Salary Range: Up to RM8000-RM10000** **Job Summary**: **To deal with banks & certain related government departments (e.g. MBJB, JPJ, Inland Revenue Board, Sales Tax Department, etc.) and assist Directors in maintaining proper...

  • Financial Manager

    5 months ago


    Ulu Tiram, Malaysia MINDE Group Full time

    Job Description: - Prepare, review and analysis monthly financial reports, production reports, weekly and monthly KPI Management reports, and quarterly report to Financial Controller/Head Quarter - Assist Financial controller in develops and monitors financial systems, policies and control procedures for costing, inventory, credit, operating and capital...


  • Ulu Tiram, Malaysia MINDE Group Full time

    Job Description: - Prepare, review and analysis monthly financial reports, production reports, weekly and monthly KPI Management reports, and quarterly report to Financial Controller/Head Quarter - Assist Financial controller in develops and monitors financial systems, policies and control procedures for costing, inventory, credit, operating and capital...

  • Financial Executive

    5 months ago


    Ulu Tiram, Malaysia AP Slensa Sdn Bhd Full time

    Sell and promote bancassurance products and identify customer segments for new sales. - Perform prospecting and cold calls to engage with potential customers for sales - Participate in sales and marketing events to acquire new customers. - Establish business relationships with customers to strengthen rapport for up selling activities. - Provide financial...

  • Personal Assistant

    4 months ago


    Ulu Tiram, Malaysia Ultifresh Activewear Sdn Bhd Full time

    **Job Responsibilities:** - To manage all private secretarial and confidential matters of the Company. - Responsible for assisting to handle the company’s operation and daily affairs. - Preparation and compilation of minutes of meeting and business report. - To provide general, specialized, confidential and time sensitive operational and administrative...

  • Finance Manager

    5 months ago


    Ulu Tiram, Malaysia JOBBUILDER Full time

    **Job Objective** As a Finance Manager, you will play a pivotal role in ensuring the financial health and stability of our organization. You will be responsible for overseeing and managing all aspects of financial planning, analysis, and reporting. You will have a strong financial background, excellent analytical skills, and the ability to provide...

  • Finance Manager

    5 months ago


    Ulu Tiram, Malaysia JOBBUILDER Full time

    **Key Responsibilities** **Financial Planning and Analysis**: - Develop and implement financial models to analyze and forecast company performance. - Conduct regular financial reviews, variance analysis, and provide insights to support decision-making. - Collaborate with department heads to develop annual budgets and track performance against...

  • Finance Manager

    5 months ago


    Ulu Tiram, Malaysia JOBBUILDER Full time

    **Job Objective** As a Finance Manager, you will play a pivotal role in ensuring the financial health and stability of our organization. You will be responsible for overseeing and managing all aspects of financial planning, analysis, and reporting. You will have a strong financial background, excellent analytical skills, and the ability to provide...

  • Personal Banker

    5 months ago


    Ulu Tiram, Malaysia Hunters International Sdn Bhd Full time

    **About the Company** As one of the largest banking players in South East Asia, we have expanded our banking business in Malaysia and across the region, including Hong Kong, China, Cambodia, Vietnam, Laos and Sri Lanka. We comprise a wide network of 264 branches in Malaysia and 150 overseas branches with a total staff force of over 19,000 employees reaching...


  • Ulu Tiram, Malaysia VIGORPLUS INDUSTRIES SDN BHD Full time

    **1) Accounting/Finance transformation initiatives/Governance and Assurance** - Ensure book keeping and preparation of accounts are timely for month and closing activities. - Monitor the implementation of financial process and ensure Finance function are in line and compliance to accounting standards and statutory requirement. - Executing and implementing...

  • Finance Manager

    5 months ago


    Ulu Tiram, Malaysia MINDE Group Full time

    **RESPONSIBILITY** - **Prepare, review and analysis monthly financial reports, production reports, weekly and monthly KPI Management reports, and quarterly report to Financial Controller/Head Quarter**: - **Assist Financial controller in develops and monitors financial systems, policies and control procedures for costing, inventory, credit, operating and...

  • Finance Manager

    4 months ago


    Ulu Tiram, Malaysia MINDE Group Full time

    Job description: - Prepare, review and analysis monthly financial reports, production reports, weekly and monthly KPI Management reports, and quarterly report to Financial Controller/Head Quarter - Assist Financial controller in develops and monitors financial systems, policies and control procedures for costing, inventory, credit, operating and capital...

  • Finance Manager

    4 months ago


    Ulu Tiram, Malaysia MINDE Group Full time

    **RESPONSIBILITY** - **Prepare, review and analysis monthly financial reports, production reports, weekly and monthly KPI Management reports, and quarterly report to Financial Controller/Head Quarter**: - **Assist Financial controller in develops and monitors financial systems, policies and control procedures for costing, inventory, credit, operating and...

  • Finance Manager

    5 months ago


    Ulu Tiram, Malaysia Agensi Pekerjaan Excel Top Choice Sdn Bhd Full time

    Key Responsibilities: 1. Perform financial management duties including generating financial data, compiling and submitting reports, analyzing industry trends and assessing the financial health of the company. 2. Oversee the operations and development of the company’s finance departments including creating and reviewing policies, budgeting, recruiting,...

  • Finance Manager

    5 months ago


    Ulu Tiram, Malaysia Agensi Pekerjaan Excel Top Choice Sdn Bhd Full time

    Key Responsibilities: 1. Perform financial management duties including generating financial data, compiling and submitting reports, analyzing industry trends and assessing the financial health of the company. 2. Oversee the operations and development of the company’s finance departments including creating and reviewing policies, budgeting, recruiting,...


  • Ulu Tiram, Malaysia CFL ACCOUNTING & MANAGEMENT SERVICES Full time

    Bookkeepers record and assemble the day-to-day financial transactions of an organisation or company, consisting usually of sales, purchases, payments and receipts. They ensure all financial transactions are documented in the appropriate (day) book and general ledger, and that they are balanced out. Bookkeepers prepare the recorded books and ledgers with...

  • Finance Manager

    5 months ago


    Ulu Tiram, Malaysia MINDE Group Full time

    Job Description: - Prepare, review and analysis monthly financial reports, production reports, weekly and monthly KPI Management reports, and quarterly report to Financial Controller/Head Quarter - Assist Financial controller in develops and monitors financial systems, policies and control procedures for costing, inventory, credit, operating and capital...


  • Ulu Tiram, Malaysia Century Bond Bhd Full time

    **Position: Customer Service Cum Vendor Control (Assistant Manager)** **Reporting to: Marketing Senior Manager** **Responsibilities**: - Oversee daily customer service operations and ensure adherence to service standards. - Handle escalated customer inquiries and complaints, ensuring prompt and effective resolution. - Monitor customer service metrics and...

  • Finance Manager

    5 months ago


    Ulu Tiram, Malaysia MINDE Group Full time

    Job Description: - Prepare, review and analysis monthly financial reports, production reports, weekly and monthly KPI Management reports, and quarterly report to Financial Controller/Head Quarter - Assist Financial controller in develops and monitors financial systems, policies and control procedures for costing, inventory, credit, operating and capital...