Retail Manager

6 months ago


Ipoh, Malaysia Wonderful Creamery (M) Sdn Bhd Full time

In this business department role as Retail Manager, you will be responsible for translating the retail business goals into executional next steps - working towards increasing and improving store productivity and profitability, coaching and training staff with the skills needed to improve store performances. You will be the bridge connecting the offline stores and HQ, working closely with the store team and other department leads

Key Responsibilities

50% - Retail Performance (Revenue & Operations)

To manage Retail Store team, overseeing hiring, retention, turnover, overall wellbeing and ensuring systems and processes are optimized, including management of store fixtures, stock inventory, and promotional assets.

Ensuring optimal staffing levels through store rosters, adjusting based on customer traffic, store events etc, whilst adhering to the allocated budget.

Hire, develop and execute training programs for staff - guiding and coaching the team in terms of weekly revenue goals and targets, general store management, systematic operations, customer servicing, and skills training in order to optimize efficiency, generate sales and ensure positive customer experience.

Be on-ground at stores on a rotational basis, training and monitoring the team, assist with general running of store during key moments, including brand storytelling and product knowledge.

Ensuring operational effectiveness across all functions of the store environment along with the compliance of store policies and procedures.

Look at repairs / refunds / Quality Control SOPs and feedback, and work with HQ team to problem solve

40% - Omnichannel / Retail Marketing Analysis

Prepare daily, weekly, monthly and other performance reports for business analysis.

Identifying customer trends and monitoring product sell-through and inventory levels for products and supplies, communicating with HQ to ensure timely replenishment to maintain optimum stock levels.

Lead visual merchandising activities in-store, working with store team to optimize product placements and visual displays, based on in-store observations.

Determining activities that could potentially contribute to value added activities, to increase and boost team KPIs.

Achieving store profitability targets by hitting sales targets and controlling store operating expenses.

10% - Special Projects & Admin

**Qualifications & Mindset Required**:
At least 6-8 years of working experience in retail management, managing multiple stores, revenue, full and part timers Visionary and forward-looking with proven execution ability to develop and deploy initiatives that deliver the required business results.

**Job Specializations**

Sales/Marketing, Retail Sales

**Salary**: RM5,000.00 - RM7,000.00 per month

Schedule:

- Day shift

COVID-19 considerations:
All customers are required to wear mask, scan mysejahtera and takes temperature before enter the office



  • Ipoh, Malaysia Eastern Decorator Sdn Bhd Full time

    Providing general retail sales service to customers. - Assist in managing stock inventory. - A good team player within the branch. - Manage retail show room display. - Providing Professional consultation for customers about Bespoke & furniture products. **Job Type**: Permanent **Salary**: RM1,500.00 - RM1,501.00 per month **Benefits**: - Free parking -...


  • Ipoh, Malaysia Glory HR Solutions Full time

    **Requirements**: - A minimum of 4 years experience working in a fashion retail environment, ideally in a managerial role. - Strong leadership and customer management abilities. - Good communication and interpersonal skills. - Customer service-oriented with in-depth knowledge of basic business management processes - Flexibility to work in...

  • Store Team Lead

    6 months ago


    Ipoh, Malaysia DIRECTD RETAIL & WHOLESALE SDN BHD Full time

    Must possess at least a Diploma in any field - At least 2 years of working experience in retail operations - Dynamic, energetic and team spirited - Good communication skills and language proficiency in English and BM. - Able to work independently and under pressure - Self motivated with a positive attitude and ability to interact with all level of people and...

  • Retail Executive

    6 months ago


    Ipoh, Malaysia BWY HOLDINGS SDN BHD Full time

    Manage retail staff, including cashiers, customer service, and general workers on the shop floor - Recruit, train, supervise and train staff - Open and close shop on time - Ensure standards for quality, customer service and health and safety are met - Organize and distribute staff schedules - Handle customer enquiries, complaints and issues - Ensure pricing...


  • Ipoh, Perak, Malaysia Hunters International Sdn Bhd Full time

    Company OverviewHunters International Sdn Bhd is a renowned brand in the design and production of cooking, washing, and cooling appliances.Salary and BenefitsWe offer a competitive salary of up to MYR 2,000 per month + commission, ensuring that our sales team members are rewarded for their hard work and dedication.Job DescriptionAs a Retail Sales...

  • Retail Associate

    6 months ago


    Ipoh, Malaysia 1Millennium International Sdn Bhd Full time

    Location: Office is based in Greentown Business Centre, Ipoh Working hours: 9.30am - 6.30pm Working days: 5 days work, 2 days off **Salary**: RM2300 - RM3200 + commission Employment Status: 1 year contract (Renewable basis) **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid...

  • Cashier -ipoh (Segera)

    6 months ago


    Ipoh, Malaysia G7 Retail Malaysia Sdn Bhd Full time

    **Responsibilities** - Providing good service and friendly service to customers - Ensure each payment in accordance with the procedures set - Responsible for the cash received by customers until the end of shift - Ensure the counters are kept clean and tidy - Pleasant disposition and well-groomed - Manage and understand customer request & questions with...

  • Cashier -ipoh (Segera)

    7 months ago


    Ipoh, Malaysia G7 Retail Malaysia Sdn Bhd Full time

    **Responsibilities** - Providing good service and friendly service to customers - Ensure each payment in accordance with the procedures set - Responsible for the cash received by customers until the end of shift - Ensure the counters are kept clean and tidy - Pleasant disposition and well-groomed - Manage and understand customer request & questions with...

  • Retail Sales Executive

    6 months ago


    Ipoh, Malaysia ViQ Apparel Sdn Bhd Full time

    **Responsibility** - Ensure Store Opening, Closing and sales transactions are in line with the SOP. - Proper care of stocks, inventory, mannequins and any items within the store at all times. - Lead the team to achieve sales targets set and KPIs. - To train sales associate to provide excellent customer service. Proactively follow-up on customer queries &...


  • Ipoh, Malaysia Hauslife Furniture Sdn. Bhd. Full time

    Working in World No.1 Furniture Store Brand - Ashley Furniture HomeStore at Ipoh. - Salary RM4,000 - RM8,000 and above - Experienced in furniture industry will be priority - Retail experience more than 5 years - Ability to manage a retail store - Ability to create sales activities - Good interpersonal skill - Independent, self-motivated, result-orientated,...

  • Admin Assistant

    6 months ago


    Ipoh, Malaysia SNS Network (M) Sdn Bhd Full time

    Responsibilities: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - Responsible for daily administration duties for the Company to ensure smooth running of daily operation. - Responsible for price tag printing in according to schedules - Prepare report and sales analysis - Assist retail team in...

  • Branch Manager

    6 months ago


    Ipoh, Malaysia GINTELL REST N GO SDN BHD Full time

    Job Responsibilities Manage and oversee Gintell Rest N Go stations Responsible to promote Gintell products and Rest N Go services to potential customers. To provide excellent customer service to walk-in customers and any inquiries via phone calls. To achieve monthly sales target set by the company. Manage sales performance of a stations in align with weekly,...

  • Protege Trainee

    7 months ago


    Ipoh, Malaysia SNS Network (M) Sdn Bhd Full time

    **Job Descriptions**: - Welcome customers by greeting them and assessing customers’ needs - Be passionate to share IT gadget information and provide exceptional customer service to every customers - Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers - Achieve sales target as expected -...

  • HR Manager

    6 months ago


    Ipoh, Malaysia Talent Houz Consulting & Services Full time

    Position Title: HR Manager Industry: Retail Chain Location: Sungai Petani, Kedah Job Details Our client specializing in the retail chain industry is looking for an HR Manager. You will play a pivotal role in establishing and managing the Human Resources department. You will be responsible for crafting policies, procedures, and strategies to ensure...


  • Ipoh, Malaysia Mesra Retail & Cafe Sdn Bhd (wholly-owned by PETRONAS Dagangan Berhad) Full time

    **Job Descriptions**: As a Barista, you are responsible for serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience. A Barista will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: - Prepare or...

  • Boutique Manager

    6 months ago


    Ipoh, Malaysia Talent Houz Consulting & Services Full time

    Job Title: Store Manager Industry: Fashion Retail Industry Location: Singapore **About the Job** As a Store manager, your main responsibility is to oversee the daily operations of the store, ensure smooth running of operations to maximize sales and minimize costs. An effective store manager will be able to motivate personnel to perform according to their...

  • Retail Sales Advisor

    6 months ago


    Ipoh, Malaysia Padini Holdings Berhad Full time

    **Responsibility**: - Greet, serve and provide assistance to customer; - Ensure customer satisfaction by providing good customer service; - Manage product display at shop, promote and upkeep product and the image of the brand; - Take and perform instructions or task given by superior with full commitment. **Job Requirement**: - SPM with / without working...


  • Ipoh, Malaysia Staffing Services Full time

    **Responsibilities** - **Retail**_ - Provide advice to the customer about health issues, symptoms and medication with professional medical updates, product & disease knowledge - Dispense prescriptions to the customer - Provide health checks such as blood sugar, blood pressure and blood cholesterol test as and when required - Lead the store employees to...


  • Ipoh, Malaysia Gintell Rest N Go Sdn Bhd Full time

    **About us.** **Gintell Rest N Go is one of the subsidiary company of Gintell Malaysia Sdn Bhd. We have more than 7000 units of massage chairs all across Southeast Asia.** **Responsibilities**: - Manage and oversee Gintell Rest N Go stations - Responsible to promote Gintell products and Rest N Go services to potential customers. - To provide excellent...

  • Store Manager

    6 months ago


    Ipoh, Malaysia Anaika Collection Sdn Bhd Full time

    **As a Store Manager, you are expected to..** - Assist in leading the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence. - Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and...