UX Researcher
3 days ago
**Job Description**:
**Responsibilities**
- Define, plan, and conduct independent research on multiple aspects of products and experiences to drive actionable changes in airasia's growth strategy
- Collect and analyse user behaviour using various research methods such as field studies, surveys, usability testing, benchmark studies, tracking, metrics, and online experiments
- Work with Product Designers, Product Managers, Software Engineers, and other Product Researchers to prioritise research opportunities in a fast-paced and rapidly changing environment
- Translate and incorporate complex technical and business requirements into research
- Advocate research findings to diverse audiences through written reports or creation of research artefacts
- Create and design a good-quality presentation to describe a study and the results in simple words (words of the users without losing the essence). Independently present the results of the study to the team and stakeholders.
- Provide feasible solutions or tips to solve operational problems and coordinate resources of business/operations teams to implement product experience based on data-driven decisions and research
- Takes ownership of the project and see it end-to-end from research to implementation
- Master the product research knowledge and assimilate it within airasia and guide the professional growth of team members
**Minimum Requirements**
- Experience conducting user interviews, field visits, and usability studies either live or remote (e.g., Userzoom or )
- Experience integrating product research into product designs and design practices
- Ability to judge research feasibility to solve the product's core experience problem
- Effective interpersonal, communication, negotiation, and collaboration skills
- Prior experiences working alongside product team is preferred
- A Bachelor's Degree in a related field is preferred
**We are all different**:
- one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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