Ued Researcher

5 months ago

Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full time

As a User Researcher, you will be responsible for research goals through project management and delivery of actionable insights which integrate into project's product design practice
- Oversee the design and execution of usability testing for Project Design Studio
- Conduct qualitative research through discussion guide development and moderation
- Present research findings and translate them into actionable recommendations using MS PowerPoint
- Support the user research team on any other ad-hoc projects
- Work cross-functionally with relevant stakeholders (Product Managers, UX Designers), vendors and other collaboration teams

JOB ALLOCATION: What you will do on a day-to-day basis?

1. Primary: Usability Testing, Discussion Guide Writing, Moderation and Reporting

a. Plan and Setup Unmoderated and Moderated Usability Testing and Eye Tracking studies with UX Designers on UXArmy tool and analyze results for project's Design Studio team

b. Develop Discussion Guides for Moderated Usability Testing, In-depth Interviews (IDIs), Focus Group Discussions (FGDs) and Online Communities/Diaries

c. Develop scenarios, tasks, success criteria for Moderated and Unmoderated Usability Testing and Eye Tracking studies

d. Qualitative analysis and reporting of projects

2. Secondary (Ad-hoc): Moderation of IDIs and FGDs when required, support other qualitative and quantitative or mixed
- methodology projects

3. Secondary (approx. 2 working days per month): Translate documents from English to local language

**Salary**: RM4,000.00 - RM5,000.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Researcher: 3 years (preferred)
- E-commerce: 3 years (preferred)

**Language**:

- English (preferred)

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