Team Leader

3 weeks ago


Kuala Lumpur, Malaysia CAE Full time

**Role and Responsibilities**

**About CAE**

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

**Team Leader - Record Central Services**

The Group Leader's job is to manage a technical team's daily activities efficiently. They find and solve system problems, maintain peak system performance, and ensure compliance with company policies and laws. They report to a manager and oversee a small group of support staff who follow established guidelines and procedures.

**The role we are offering you**:

- Define aircraft transition projects based on client’s program scope and objectives
- Prepare resource requirements and budget.
- Develop and manage a detailed project schedules and work plans
- Manage project progress, project cost and quality of deliverables
- Communicate on a consistent basis with lessors, airlines, project team, other service providers and internal stakeholders.
- Utilize industry best practices, techniques, and standards throughout entire project execution.
- Define and constantly evolve internal procedures.
- Support the Sales / business development process for new projects
- Manage digital technical records on the CAE cloud storage solution
- Lead project team assigned to each project
- Manage competencies of the team, including by delivering internal training
- Support performance management and development of team members together with the department lead.
- Supervise technical records review comprising among others: Airworthiness Directives, Service Bulletins, Supplementary Type Certificate mods, Minor modifications, Landing Gear LLPs, Engines (SB’s, AD’s & LLPs), Structural Damages, maintenance status summaries, Outstanding Item List (OIL) closure.
- Minimum of 5 years work experience in aircraft technical records, preferably experience with aircraft lease transitions, records review
- Bacherlors degree in technical field or Licensed Aircraft Engineer or an equivalent qualification
- Minimum of 2 years work experience in a project lead / team lead role in the aviation sector
- Good communicator (verbal and written) across organizations and with customers
- Performance driven, Flexible and adaptable.
- Pro-active approach to achieving customer satisfaction and driving change.
- Willingness to travel occasionally onsite or to meet customers.

**CAE offers**:

- an environment where your initiatives will be recognized and valued.
- the opportunity to work on a variety of projects on a multidisciplinary team.
- flexible schedules.
- attractive employee benefits.
- #LI-HH1

Come share your passion with us

**Position Type**

Temporary (Fixed Term)

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

**Equal Employment Opportunity**

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.


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