Housekeeper

2 weeks ago


Kuala Lumpur, Malaysia BTS HOTEL SDN BHD Full time

To ensure the cleanliness of guestrooms and surrounding areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel. - To supervise service associate rooms and inspect guestrooms and surrounding service areas. - Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel. - To perform secondary duties as assigned by the Executive Housekeeper. - To report on adverse guest comment as and when required. - To report and record Lost and Damaged items. - To log daily events in logbook and follow up on previous information reported by other Team leaders daily. - To prepare duty rosters of service associate rooms. - To make requisition twice weekly of amenities for guest supplies. - To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. - To prepare and issue room status report. - To report and follow up on repair and maintenance. - To document all incidences in logbook. - To attend to guest requests and complaints. - To check on the standard of “Turn downs service”.
Berjaya Times Square Hotel, Kuala Lumpur is ideally situated right in the heart of the city’s liveliest entertainment hub and most happening shopping districts. The hotel is located adjacent to Berjaya Times Square Shopping Mall with direct connectivity to the KL Monorail system via the Imbi Station and is merely 15-minute walk away from the world renowned Petronas Twin Towers. Indulge in all the perks of a lavish and carefree lifestyle in addition to let us pamper you. Not forgetting, stunning views of the city’s skylines at our luxury hotel in Bukit Bintang will make an impressive stay to remember.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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