Customer Service Officer

Jishan Pack Sdn Bhd is Total Packaging Solutions Provider which principally involved in the manufacturing of paper and plastic packaging products and we have diversified into Personal Protective Equipment in 2020. Our customers are manufacturers and distributors involved in industries such as electronics, food and medical industries. Few of our largest...

Responsibilities: - Support daily operations by communicate well with internal department (QA, Store, Logistics, Planner & Production) to ensure smooth whole order & delivery process. - Detail & close monitoring in all shipment process. - Excellent problem solving in term of customer complaint internal problem which related with CS matter. - Other add-hoc...

**Job Scope / Summary**: - Provide excellent customer services to assigned accounts (Pallet Division) by ensuring customer satisfaction from order management till debts collection. **Responsibilities**: - Support Account Management Team to attain sales target by communicating on status of order and position of sales regularly. - Coordinates with Account...

**Key Responsibilities**: - ** Providing product or service information**: They provide customers with accurate and detailed information about the products or services offered by the organization. - ** Resolving customer issues**: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and...

2.**Providing product or service information**: They provide customers with accurate and detailed information about the products or services offered by the organization. 3.**Resolving customer issues**: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering...

Be contact window between customer and internal team. - Process customer order and monitor sales. - Arrange shipment and monitor part progress. - Ensure sales forecast and shipment order are met on time. - Optimizes the order scheduling processes to maximize customer service (order fulfillment), which will require a customer focus and a commitment to follow...

Identify customer needs and help customers use specific features. - Analyze and report product. - Update internal databases with information about technical issues and useful discussion with customers. - Monitor customer complaints on social media and reach out to provide assistance. - Share feature requests and effective workarounds with team members. -...

**A Leading Metal Technology Company from China (Nibong Tebal, Penang)** Pay: From RM10,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - customer service or sales support: 3 years (preferred) - any manufacturing industry: 3 years (preferred) **Language**: - Mandarin (preferred)

**Responsibilities**: - Receive order either verbally or in written form. Counter check information against quotation provided by marketing personal. - Open customer account (for new customer) and maintain customer account information into system. - Inform the operation department on new order by issuing the Order Instruction. - Update Loading Schedule and...

We are looking for a passionate Marketing Officer to ensure that the marketing efforts of the team and company add the highest value to its business. **Key Responsibilities**: - Answer to customer inquiries. - Maintain relationships with customers. - Prepare costings and quotations for customers. - Prepare all documents related, for example: delivery...

**Responsibilities**: - Answer to customer inquiries. - Maintain relationships with customers. - Prepare costings and quotations for customers. - Prepare all documents related, for example: delivery orders, invoices, and proforma invoices. - Liaise with production on the status of the order and customer's stock in the warehouse. - Liaise with purchasing in...

2. **Providing product or service information**: They provide customers with accurate and detailed information about the products or services offered by the organization. 3. **Resolving customer issues**: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering questions. 4....

_**Job responsibilities: - **_ **General Description**: To lead entire CS activity and meet customer KPI's. To ensure all Daily SAP/WMS pick order / shipping orders are perform with accuracy **Duties and Responsibilities**: - To lead all inventory / documentation & data management related activities - To ensure all the records updated on daily basis for...

CLEANING SERVICE WITH OUR CAPABILITIES AND PERSISTENCY, WE SEE OURSELVES DELIVERING BEYOND OUR CUSTOMER'S EXPECTATIONS. TO BE THE LEADER OF SERVICE PROVIDER BY UNDERSTANDING AND PROVIDE INNOVATIVE SOLUTIONS. THUS BUILDING A MEANINGFUL LONG-TERM CUSTOMER RELATIONSHIP PMR / PT3 or Equivalent

Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged - Handling office paperwork such as delivery order, invoice and sales order - Ordering, storing and distributing office supplies Our vision is to be the largest manufacturer of wooden door in Malaysia. We seek to explore more product portfolio...

You will be responsible on handling the daily outlet operations, financial aspects, stock management in outlet level, enforce and uphold Service and Product Quality. - Being able to learn and teach new colleagues on the training acquired. - Communication and leadership skills is also required in motivating the team. - Passionate about F&B, attentive, great...

**Responsibilities**: - Handles sales orders and inquiries. - To assist in handling accounting data entry and daily operations of accounting functions. - Records and assigns outdoor service to a suitable agent. - Responsible for timely issuing of sales order, delivery order, invoice and credit note. - Provides administrative support to the team/director to...

Job Descriptions: - Review and prepare the feasibility and risk review checklist of new product that customer inquire. - Transferring and consolidating customer’s BOM and project inquiry into Material & Process Costing worksheet. - Source and determine the price of material, LLM (Low Level Material) and finishing per drawing required. - Communicating and...

Logistic: - To ensure all the license/permit required are renew on time. Eg. MIDA, MTIB license. - Manage and educate logistics vendors in order to achieve company requirements. - Responsible to manage end to end activities for export shipments and deliveries to local customers. - To lead and motivate subordinates to enable them to work together effectively...

We are looking for a responsible person to provide personalized assistance and administrative support in a well-organized and timely manner. This person will work on a one-to-one basis on a variety of tasks related to immediate superior’s working life and communication; **JOB DESCRIPTION** - To provide administrative, clerical services and office support...