Complex Claims Adjuster

4 hours ago

Kuala Lumpur, Malaysia AIG Full time

**Complex Claim Adjuster**
**Who we are**
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

**Claims**
Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

**About the role**
**What you need to know**:
**Accountabilities for the role**:

- Assists customers in analyzing and refining their queries in order to accurately fulfill claims requests.
- Selects the most relevant search results and, if necessary, assist the customer by following up on those resources
- Be proficient in complex claims processes
- Utilizing acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. May require additional contact with other parties (i.e. employer, claimants, third parties such as medical providers, auto repair centers, etc.) as deemed necessary. Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of claim
- Providing timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquires according to company policy and procedures
- Determining and timely sets appropriate reserves within authority level
- Identifying subrogation opportunities and fraud potential and make appropriate referrals
- Other duties and responsibilities may be assigned as new business needs arise.

**What we’re looking for**:
**Requirement**
- Self-motivated and able to work under pressure with a high level of responsibility.
- Effective time management to be able to multi-task, priorities to meet varying tasks and deadlines and delegate.
- Solutions-focused, proactive, use initiative to improve function/processes and problem solve.
- Strong communicator at all levels; verbally and written to build and maintain internal and external relationships.
- Knowledge of coaching and mentoring techniques to be able to develop and support others on a day-to-day basis.
- To work with integrity independently or as part of a team to achieve personal and business objectives.
- Good numeracy, literacy and attention to detail.
- Highly effective communicator in English, both verbal and written.
- Previous experience in the insurance industry, hospitality services or customer service are desirable.

**We are an Equal Opportunity Employer**

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

**We are an Equal Opportunity Employer**

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its’ policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through

  • Complex Claim Adjuster

    4 hours ago

    Kuala Lumpur, Malaysia AIG Full time

    **Complex Claim Team Leader** **Who we are** American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and...

  • Complex Claim Adjuster singapore

    6 months ago

    Kuala Lumpur, Malaysia AIG Full time

    Complex Claim Adjuster - Singapore Claims Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value...

  • Complex Claim Adjuster

    7 months ago

    Kuala Lumpur, Malaysia AIG Full time

    Claims Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a...

  • Complex Claim Adjuster

    7 months ago

    Kuala Lumpur, Malaysia AIG Full time

    Claims Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a...

  • Complex Claims Adjuster

    7 months ago

    Kuala Lumpur, Malaysia AIG Full time

    Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized...

  • Complex Claims Team Leader

    3 days ago

    Kuala Lumpur, Malaysia AIG Full time

    Complex Claim Team Leader Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and...

  • Claim Adjuster

    3 days ago

    Kuala Lumpur, Malaysia Hiredly Full time

    Assist loss adjusters in loss events, establish relevant facts, evaluate causation and damage (including reinstatement/ rehabilitation), advise policy coverage issues - Prepare client reports in an accurate and timely manner - Update the claims management system (as required) - Respond to queries from clients, intermediaries, insured policyholders, and third...

  • Adjuster Express Claims

    4 hours ago

    Kuala Lumpur, Malaysia AIG Full time

    Adjuster Express Claims Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and...

  • Express Claims Adjuster

    7 months ago

    Kuala Lumpur, Malaysia AIG Full time

    Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse...

  • Claims Executive/adjuster, Motor Insurance

    7 months ago

    Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time

    **Position: Claims Executive/Adjuster, Motor insurance.**: - **Salary: RM 4000-5000.**: - **Job location: City center (5-day week), Kuala Lumpur.** Chrisjac is currently seeking individuals who are interested in Executive Claims/Adjuster position for an established general insurance company in Kuala Lumpur. This position would be based at their Motor...

  • Claims Adjusters

    7 months ago

    Kuala Lumpur, Malaysia Mestari Adjusters Sdn Bhd Full time

    **Responsibilities**: - Attend sites to investigate, examine and assess the damage - Gather information and evidence relevant to the insured loss or damage validate and provide loss assessment/adjustment according to the terms of the insurance policy - Liaise with policyholders, insurance brokers, and other interested parties to reach an equitable...

  • Express Claims Adjuster

    7 months ago

    Kuala Lumpur, Malaysia AIG Full time

    Singapore Express Claims Adjuster Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and...

  • Claims Specialist

    1 week ago

    Kuala Lumpur, Malaysia Zurich Insurance Full time

    Job Summary- To handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.- Job Accountabilities - Key Accountabilities- Document claims file by...

  • Loss Adjuster

    2 weeks ago

    Kuala Lumpur, Malaysia Hiredly Full time

    To support the effective assessment and negotiation of **claims** in accordance with **agreed claims settlement authority levels, policy coverage, Service Level Agreements, and Key Performance Indicators. **To work with a team handling various caseloads and claims classes, and deal with claims using proactive measures and understanding the need to control...

  • Claims Executive-motor Insurance Claims

    7 months ago

    Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time

    **Position: Insurance Claims Executive.**: - **Salary: RM 4000-5000.**: - **Job location: City center (5-day week), Kuala Lumpur.** Chrisjac is currently seeking individuals who are interested in Executive Claims administration position for an established insurance company in Kuala Lumpur. This position would be based at their Motor Claims Department...

  • Assistant Manager, Claims

    7 months ago

    Kuala Lumpur, Malaysia Tokio Marine Group Full time

    **Responsibilities**: - Investigate negotiate and settle claims independently within authority limit. - Handle, process and recommend settlement for approval by superior for claims beyond the authority limit. - Assist to implement administer monitor and improve claims workflow and procedures. - Verify and approve reserves on new claims. - Registration...

  • Claims Handler

    5 days ago

    Kuala Lumpur, Malaysia Hiredly (recruiting) Full time

    **Position Purpose** To provide high quality Claims Registration, Adjudication & First Notification of Loss to Claimants services to customers by interacting with insurers, providers, vendors internal and external clients and other stakeholders across different communication channels to deliver upon our prescribed SLA’s while supporting our TPA & Adjusting...

  • Claims Adjuster

    7 months ago

    Kuala Lumpur, Malaysia Mestari Adjusters Sdn Bhd Full time

    **Key responsibilities** - Attend sites to investigate, examine and assess the damage - Gather information and evidence relevant to the insured loss or damage validate and provide loss assessment/adjustment according to the terms of the insurance policy - Liaise with policyholders, insurance brokers, and other interested parties to reach an equitable...

  • Loss Adjuster

    3 days ago

    Kuala Lumpur, Malaysia Hiredly X Full time

    Requirements: - Assist with investigating loss events promptly; establishing relevant facts; evaluating causation and damage (including reinstatement/ rehabilitation where applicable); and advising on any policy coverage issues which may arise - Assist with the preparation of client reports in an accurate & timely manner. - Update the claims management...

  • Claims Representative

    7 months ago

    Kuala Lumpur, Malaysia The Cigna Group Full time

    **YOUR JOB** As a Claims Representative you will be part of Provider Services department, handling multiplatform processing and adjusting of provider claims which will be identified through the reconciliation output. You will report directly into the supervisor and will work closely with your peers in the same as well as others locations across the globe....