Customer Service Binjai Klcc 5 Days

2 weeks ago


Kuala Lumpur, Malaysia Nala Employment Full time

Customer Service

Basic Salary : RM1,500 - RM3,000

Working Hours : 9hrs per day (Flexible Time)

Working Day : 5 working days

Working area : Binjai KLCC

Company Background: Online Furniture Seller ( China Company)

Job Description:

- To provide assistance and support for incoming queries.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Responsible to undertake special duties which may assign by Superior.

Requirements:

- Good Interpersonal skills & Team Player
- Able to work overtime, weekends or public holidays if required.

Benefit:

- Medical leave : 14 days
- OT Paid
- Shift Allowance
- Annual Leave
- Dinner provided for those who work in night shift
- EPF,SOCSO, EIS

**Salary**: RM1,500.00 - RM3,000.00 per month

Schedule:

- Day shift

**Language**:

- Mandarin (preferred)


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