Business Line Manager, Malaysia Aftermarket Services

5 months ago

Subang Jaya, Malaysia Nikkiso Cryogenic Industries Full time

Company Overview:
**Nikkiso Clean Energy & Industrial Gases** is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Job Overview:
**Nikkiso Cryogenic Services (NCS)** is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

**Responsibilities**:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strategic Planning and Execution: The Business Line Manager (BLM) is responsible for developing and implementing the regional business strategy, setting objectives, and creating action plans to achieve these goals.
- Profit and Loss (P&L) Management: Holds full P&L responsibilities, which includes monitoring financial performance, managing costs, and identifying opportunities for improving profitability.
- Revenue Growth and Profitability: Tasked with driving revenue growth and increasing profitability by identifying and capitalizing on new business opportunities, expanding the customer base, and increasing sales volume.
- Market Analysis: Conduct regular market analysis to understand competitive landscape, customer needs, and market trends to make informed business decisions and develop effective strategies.
- Pricing Strategy: Responsible for ensuring pricing is market-based and competitive, while also maximizing profitability goals.
- Team Leadership: Provide leadership to the regional sales and operations teams, setting targets, and ensuring team members have the resources and support necessary to achieve their goals.
- Sales Management: Oversee both inside and outside sales activities, working closely with the Regional Sales Manager to drive sales performance.
- Operations Management: Responsible for overseeing operations, working with the Operations Manager to ensure efficiency in field service, technical support, and workshop operations.
- Customer Relationship Management: Foster the development and maintenance of strong relationships with key customers to ensure customer satisfaction and loyalty.
- Performance Monitoring: Monitor and report on regional performance, utilizing key performance indicators (KPIs) to track progress against objectives.
- Talent Development: Responsible for the development and performance of the regional team, providing coaching, feedback, and training to develop skills and enhance performance.
- Compliance: Ensure all business operations and activities comply with relevant laws, regulations, and company policies.
- Foster a culture where delivering world class customer service is understood to be the core value along with Nikkiso’s additional values of Interaction, Dependability, Innovation, and Safety
- Other duties as assigned.

Qualifications:

- Minimum of a bachelor’s degree in business administration, management, or a related field from an accredited institution.
- Advanced degree such as a master’s in business administration (MBA) is highly desirable.
- Specialized coursework in areas such as project management, marketing, or finance is also advantageous.
- Extensive experience in sales, marketing, or related field with a comprehensive understanding of business development strategies. Demonstrable experience in designing and implementing strategic business plans.
- Strong understanding of market dynamics and customer relationship management. Previous experience in identifying new market opportunities and defining strategies to target them effectively.
- Strong negotiation skills with a knack for closing business deals. Prior experience in dealing with high-level negotiations and managing vendor relatio

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