Service Manager

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

We are committed in providing on-the-job experience and mentoring to prepare the interns for real working experience on the following areas. - Collaboration and Stakeholder Management: Develop effective communication and collaboration skills to work with cross-functional teams and understand stakeholder requirements, contributing to the delivery of...

The Manager Service Management or IT Service Delivery Manager is responsible for overseeing and ensuring the smooth and efficient delivery of IT services to meet the business needs. The job plays a crucial role in managing IT service operations, collaborating with internal teams and external vendors, and implementing best practices to optimize service...

**Responsibilities** - Managing a retail store, motivating and developing a sales team to increase sales and ensure efficiency. - Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. - Maintains the stability and reputation of the store by complying with legal...

**Responsibilities**: - ** Service Network Development and Management**: Develop strategies to expand and improve the service network, maintain strong relationships with service providers, monitor their performance, and resolve any issues to enhance service quality. - ** Spare Parts Management**: Oversee inventory and procurement of spare parts, ensuring...

**About the Role**: The IT Service Manager leads the service management function for the Global Technology Services department. Adopt a customer and service-centric approach for the provision of IT service delivery. Manage all communications between IT and the wider business, guide quality and operational efficiencies of IT service management. You will...

**Location**:Petaling Jaya, MY, MY**Job Function**:Engineering**Requisition Number**:155752**Description**: **Job Summary** Manage the technical service and maintenance team to provide timely and reliable technical services to customers and clients, as well as DKSH operating facilities. This includes installation, warranty, repair and maintenance...

**Roles and Responsibilities**: - **Leadership and Management**: Lead, mentor, and manage the service desk team, fostering a positive and productive work environment. - **Service Delivery**: Oversee the daily operations of the service desk, ensuring timely and efficient resolution of technical issues within SLA. - **Customer Service**: Maintain high levels...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**Main Job Tasks and Responsibilities**: - Manages the customers’ expectations and ensures that the operations meet the SLA. - Attends customer meetings, and customer's feedback and reviews. - Set clear objectives, evaluate progress, and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer...

**What you will do**: - The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI’s and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management,...

**Responsibilities**: - Design and implement business strategies, plans and procedures. - Set comprehensive goals for performance and growth. - Establish policies that promote company culture and vision. - Oversee daily operations of the company and the work of executives ( Admin, Marketing, Sales, Finance, Engineering, Technical etc.). - Lead employees to...

**Job Number** 23145340 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 24022460 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...

**What you will do**: Service Account Manager role will be responsible to lead all aspects of the day-to-day activities of field technician team and plan monthly customer routes. To maintains customer happiness while balancing financial goal and to ensure safety compliances and polices are met. Analyze teams’ performance and recommend best suited changes...

**5 Working Days**: - **Career Advancement Opportunity**: - **Based in SS4, Petaling Jaya** **Interested applicants can also send your updated resume and allow our Consultant to match you with our Clients.** **Job Scope**: - Conduct regular training or seminars on Company products with the service network, customers, and kitchen equipment suppliers...

**JOB PURPOSE** The Student Services Manager is responsible to lead the Student Services Department in the day-to-day operations of the department to facilitate the delivery of services to students in Saito University College for the successful progression of students from enrolment through to graduation. He/she is required to work closely with key persons...

**Job description** **Position Summary** - Act as the single point of contact to maintain strong customer relationships in terms of support cases management and reporting, preventive maintenance arrangement and presentation of reports, service performance review, execution of improvement plan and escalation management. **Responsibilities**: - Review and...

The Service Owner has an end-to-end accountability for the quality of Analytics Platform service, making sure they deliver the correct changes at the right time and at the right cost to provide tangible value to customers. The job plays a role in establishing a data-centric organisation by ensuring an always on Analytics Platform. What we ask - Working and...