Manager, Technical Services

Job DescriptionWe are seeking an experienced Helpdesk Engineer to join our team. The successful candidate will be responsible for providing top-notch technical support and service to our customers.Key ResponsibilitiesDeliver exceptional customer service, responding to queries and concerns in a timely and professional manner.Troubleshoot complex technical...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**Responsibilities**: **Responsibilities**: - To log support calls and document/tickets their outcome to facilitate the resolution of common queries. - To redirect or escalate support requests to the appropriate member of the IT Infrastructure Team. - To pro-actively provide information to end-users on the progress of outstanding support calls. - To deploy...

Job Title: Technical Service ManagerZUS Coffee seeks a highly experienced Technical Service Manager to lead our IT operations team.Job Summary:The successful candidate will have extensive experience in IT operations or technical support management and be able to drive process improvement and technical excellence.This role requires strong leadership skills,...

Job DescriptionThe Technical Service Desk Lead will be responsible for managing the service desk team, overseeing service desk operations, and ensuring high-quality service delivery. This role involves leading a team of service desk agents, managing day-to-day operations, and analyzing data to drive continuous improvement.Main Responsibilities:Team...

L'Air Liquide S.A. is a world leader in gases, technologies and services for Industry and Health.We are seeking an IT Support Specialist to provide functional and technical support for our services tools as well as providing solutions for identified issues.About the JobAssist users functionally and technically with contractual commitments of the use of...

Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

About the OpportunityWe are seeking a highly skilled Commercial and Technical Solutions Manager to join our team at Sulzer Services. The successful candidate will be responsible for developing and implementing commercial and technical strategies to drive business growth.The ideal candidate will have a strong background in business development and excellent...

Job Description:At Comm-IT Consultancy Services Sdn Bhd, we are seeking a highly skilled Technical Project Lead to join our team. The successful candidate will be responsible for leading complex IT projects from initiation to delivery, ensuring that they are completed on time, within budget, and to the required quality standards.Key Responsibilities:Act as...

Job OverviewThis position involves leading a team of service engineers to provide top-notch customer service and maximize sales. Key responsibilities include interacting with customers, scheduling jobs, and achieving sales targets.Key Responsibilities:Lead a team of Field engineers and technicians for job scheduling and coordination.Provide regular feedback...

Our Opening and Your ResponsibilitiesThe Technical Documentation Manager will oversee the development, management, harmonization, and enhancement of technical documentation. This role involves collaborating with cross-functional teams and establishing documentation standards and processes to ensure clarity, accuracy, and consistency. The ideal candidate is...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

About This OpportunityWe are seeking a skilled Technical Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing timely assistance to customers via phone, email, or other communication channels.Your Key ResponsibilitiesProcess customer inquiries and resolve issues efficiently and...

**Responsibilities**: - We are looking for an individual in a technical role with experience and passion around database management and analytics. This individual will be given the task to manage the technical aspects of a set of products within our portfolio, primarily related to database, analytics and business intelligence. The position will play a...

**Responsibilities**: - **Regional Support** subsidiaries and customers on **Production Printing devices** and related solutions, resolving their issues in a timely manner - Perform escalation of queries when required, and continuously monitor and assist in the progress of the query till a satisfactory reply has been retrieved for regional subsidiary or...

We are looking for a Technical Project Manager with a strong background in Engineering, Procurement, and Construction (EPC) project management. As a key member of our team, you will be responsible for overseeing the planning, execution, and delivery of medium-to-large-scale projects.Key responsibilities include developing project charters, scope statements,...

Role OverviewSulzer Services is seeking a highly skilled Technical Proposal Specialist to join our team. This role involves preparing technical proposals and commercial tenders, as well as coordinating projects with various stakeholders.The ideal candidate will have excellent analytical and planning skills, with the ability to manage multiple priorities in a...

**Job description** **Position Summary** - Act as the single point of contact to maintain strong customer relationships in terms of support cases management and reporting, preventive maintenance arrangement and presentation of reports, service performance review, execution of improvement plan and escalation management. **Responsibilities**: - Review and...

Job Description SPOC, lead, drive, coordinate with all downstream integration points within IT DevOps providing technical support to the project team, end to end service. Handle project Service Requests and 3rd party management including SR for configuration changes and Vulnerability & Security Patch. SPOC for IT DevOps interfacing with PMO and Business...

We are a leading chemical company, committed to developing intelligent solutions for our customers and a sustainable future.Our diverse global teams connect and develop people with various talents worldwide. This means numerous opportunities for you to progress in your career.Your performance is not the only factor we consider; we also value your...