Technical Service Manager
3 days ago
This position involves leading a team of service engineers to provide top-notch customer service and maximize sales. Key responsibilities include interacting with customers, scheduling jobs, and achieving sales targets.
Key Responsibilities:- Lead a team of Field engineers and technicians for job scheduling and coordination.
- Provide regular feedback to Executive, Field Service to improve the effectiveness and efficiency of Service Operations.
- Ensure the achievement of service sales targets, profit margins, and payment collection.
To be successful in this role, you will need at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic) or IT or equivalent. Preferably, you should have at least 2 years of working experience in the Electrical & ELV industry.
You should possess independent, well-organized, proactive attitude, good communication, and sales management skills. Self-motivated, a good team player with an energetic personality, and able to work under tight deadlines are essential qualities for this position.
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