Technical Service Representative
2 days ago
Globaltrack is seeking an experienced Technical Service Representative to join our team. In this role, you will provide exceptional customer service, resolve technical issues, and develop expertise in our software solutions.
You will work closely with customers, sales teams, and internal stakeholders to deliver high-quality support services.
This is an exciting opportunity to grow your career with a leading technology company and make a real impact on our customers' success.
Responsibilities include:
- Process sales information from the sales team and arrange for installation.
- Ensure customer user accounts and devices are set up accordingly.
- Provide expert advice on software solutions and resolve product and service problems.
Requirements include:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 1 year of experience in customer support or a related field.
- Excellent communication and problem-solving skills.
Benefits include:
- A dynamic and supportive work environment.
- Ongoing training and professional development opportunities.
- A competitive salary and benefits package.
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