Technical Support Specialist

2 days ago


Petaling Jaya, Selangor, Malaysia Convergint Asia Pacific Full time

We are seeking a highly skilled Technical Support Specialist to join our team at Convergint Asia Pacific. This role is critical in ensuring the delivery of exceptional technical support services to our clients.


The successful candidate will be responsible for providing comprehensive technical support services, including troubleshooting, proficiency in company products and technology, and continuous improvement.


Main Responsibilities

  1. Collaboration with Customer Service Representative
  2. Comprehensive Technical Support Services
  3. Creation of Detailed System Diagrams
  4. Builidng Strong Partnerships with Clients
  5. Maintenance of Support & Maintenance Contract Renewal

We require a candidate with a strong background in electronic, computer, automation or mechanical engineering, experience in the security system field, and basic IT knowledge in hardware, network, and database.


Key Requirements

  • Minimum Diploma in Electronic, Computer, Automation or Mechanical Engineering
  • Experience in Security System Field
  • Basic IT Knowledge in Hardware, Network, and Database



  • Petaling Jaya, Selangor, Malaysia Source Code Asia Full time

    We are seeking a Technical Support Specialist to join our team at Source Code Asia. As a key member of our technical support team, you will provide critical assistance to clients and internal stakeholders by troubleshooting and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide technical support via phone, email, or chat...


  • Petaling Jaya, Selangor, Malaysia Julytech Sdn Bhd Full time

    This job is for an IT Technical Support Specialist at Tunaipro. You might like this job because you get to help customers with software issues, collaborate with developers, and stay updated on new features.We're looking for a Technical Support Specialist to join our growing team at Tunaipro. If you love solving problems, helping customers, and working with...


  • Petaling Jaya, Selangor, Malaysia Kone México Full time

    Senior Technical Support Specialist page is loadedSenior Technical Support Specialistlocations Petaling Jayatime type Vollzeitposted on Gesternjob requisition id R0647128KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined...


  • Petaling Jaya, Selangor, Malaysia Medik Link Full time

    We are looking for a highly skilled Technical Support Specialist to join our team at Medik Link. As a key member of our support team, you will be responsible for providing exceptional technical product support and installation services to our customers.">">">You will identify, analyze and repair product failures, order replacement parts as required.">Provide...


  • Petaling Jaya, Selangor, Malaysia Silverlake Axis Ltd Full time

    This job is for a Technical Support Specialist who provides expert technical support to ensure the smooth operation of IT systems. The role involves troubleshooting various systems, working on agile methodologies, and supporting development efforts.Job ResponsibilitiesImplement, troubleshoot, and maintain Windows-based computing environments.Manage...


  • Petaling Jaya, Selangor, Malaysia Infinite Quest Sdn Bhd (IQSB) Full time

    Infinite Quest Sdn Bhd (IQSB) is seeking a skilled Technical Support Specialist to join our team. As an Application Support / Consultant, you will play a crucial role in providing top-notch support services to our clients in Microsoft Dynamics.The ideal candidate will have a good command of both written and spoken English, with the ability to read and speak...


  • Subang Jaya, Selangor, Malaysia Two95 International Inc. Full time

    About the RoleWe are seeking a highly skilled IT Technical Support specialist to join our team at Two95 International Inc. As an IT Technical Support specialist, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide technical assistance to clients via phone, email, or in-person.Troubleshoot and resolve...


  • Subang Jaya, Selangor, Malaysia Kyocera Document Solutions Malaysia Full time

    This is a full-time hybrid role based in Malaysia, with some work from home flexibility. As a Technical Support Specialist, you will be responsible for providing technical support to clients, troubleshooting and resolving issues, and ensuring customer satisfaction.The ideal candidate will have proficiency in troubleshooting and technical support, knowledge...


  • Petaling Jaya, Selangor, Malaysia Philips Iberica SAU Full time

    Job TitleTechnical Support SpecialistJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique...


  • Petaling Jaya, Selangor, Malaysia Kone México Full time

    KONE México seeks a highly skilled Technical Support Specialist to join our team. As a global leader in the elevator and escalator industry, we employ over 60,000 professionals worldwide.About the RoleThis is an exciting opportunity to work with non-KONE products and provide technical support to customers. You will be responsible for collecting, creating,...


  • Petaling Jaya, Selangor, Malaysia ZF Friedrichshafen AG Full time

    Job SummaryWe are seeking an experienced Technical Support Expert to join our team as PC Training & Network Specialist, ASEAN. The successful candidate will have the opportunity to shape the future of mobility by developing training programs and conducting trainings to educate customers on ZF brands, products, and technologies.


  • Petaling Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Hemmersbach GmbH & Co. KG.Key ResponsibilitiesAnalyze and resolve technical issues for end-users via phone, email, or chat.Troubleshoot problems and implement effective solutions in accordance with established procedures.Monitor and manage incidents throughout their...


  • Petaling Jaya, Selangor, Malaysia InfiniteX Sdn Bhd Full time

    We are seeking a skilled Technical Specialist to join our team at InfiniteX Sdn Bhd. This role involves providing top-notch technical support and ensuring the smooth operation of our systems.Key qualifications include a Certificates / Diploma in any discipline, excellent English communication skills, and proficiency in Bahasa Malaysia.Fresh graduates are...


  • Petaling Jaya, Selangor, Malaysia Excis Compliance Full time

    About the JobThis Desktop Support Specialist will work closely with the team to deliver high-quality desktop support services. The ideal candidate will possess excellent technical skills and the ability to effectively communicate with end-users.Main Responsibilities:Provide desktop support services to employees and new hiresTroubleshoot hardware and software...


  • Petaling Jaya, Selangor, Malaysia IPS Software Sdn. Bhd. Full time

    Job OverviewWe are seeking a highly skilled Technical IT Specialist to join our team at IPS Software Sdn. Bhd. This role is perfect for tech-savvy problem solvers who enjoy overseeing IT systems, troubleshooting issues, and training employees on technical tools.Key ResponsibilitiesSystem Design and ImplementationProvide first-line support for IT-related...


  • Petaling Jaya, Selangor, Malaysia Avensys Consulting Full time

    We are seeking a highly skilled Technical Support Executive to join our team at Avensys Consulting. As a critical member of our sales and technical support team, you will be responsible for delivering exceptional customer service and driving business growth through your technical expertise.About the JobThe ideal candidate will have a strong background in...


  • Petaling Jaya, Selangor, Malaysia Kohler Co. Full time

    About the RoleWe are looking for a Product Support Specialist to join our team. As a key member of our technical services department, you will be responsible for providing expert technical support to customers and internal stakeholders.Your key responsibilities will include:Developing and monitoring technical support plans and activitiesProviding product...


  • Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full time

    Job DescriptionThis role involves providing technical assistance and support to end-users, troubleshooting problems with various IT tools, and performing initial assessments to resolve or escalate issues based on customer standards.ResponsibilitiesProvide remote or on-site technical support via phone, email, live chat, or web-form.Determine root causes of...


  • Petaling Jaya, Selangor, Malaysia Danaher - Global Full time

    About the RoleThe IT Specialist for Radiometer is responsible for promoting IT solutions and supporting customers in Southeast Asia. This role involves providing trainings, installing and optimizing systems, monitoring performance, and resolving technical issues.You will be part of our customer support team located in Kuala Lumpur, Malaysia, and will work...


  • Petaling Jaya, Selangor, Malaysia Tapway Full time

    ANPR System Operations SpecialistTapway is a cutting-edge technology company that is revolutionizing the retail industry with innovative solutions powered by AI and Big Data technologies. We are seeking an experienced Technical Support Engineer to join our team as an ANPR System Operations Specialist.Oversee the installation, configuration, and maintenance...