Technical Support Professional

3 days ago


Petaling Jaya, Selangor, Malaysia Excis Compliance Full time

About the Job

This Desktop Support Specialist will work closely with the team to deliver high-quality desktop support services. The ideal candidate will possess excellent technical skills and the ability to effectively communicate with end-users.

Main Responsibilities:

  • Provide desktop support services to employees and new hires
  • Troubleshoot hardware and software issues
  • Document hardware and software configurations
  • Manage inventory and asset tracking
  • Develop and implement solutions to improve desktop support processes
  • Collaborate with cross-functional teams to achieve business objectives
  • Continuously evaluate and improve desktop support services

Requirements

  • 3-5 years IT experience, including technical training
  • Windows and Macintosh platform expertise
  • Microsoft Office Suite proficiency
  • Basic network concepts knowledge
  • Excellent analytical and problem-solving skills
  • Effective communication and interpersonal skills


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