Technical Support Professional
3 days ago
About the Job
This Desktop Support Specialist will work closely with the team to deliver high-quality desktop support services. The ideal candidate will possess excellent technical skills and the ability to effectively communicate with end-users.
Main Responsibilities:
- Provide desktop support services to employees and new hires
- Troubleshoot hardware and software issues
- Document hardware and software configurations
- Manage inventory and asset tracking
- Develop and implement solutions to improve desktop support processes
- Collaborate with cross-functional teams to achieve business objectives
- Continuously evaluate and improve desktop support services
Requirements
- 3-5 years IT experience, including technical training
- Windows and Macintosh platform expertise
- Microsoft Office Suite proficiency
- Basic network concepts knowledge
- Excellent analytical and problem-solving skills
- Effective communication and interpersonal skills
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