Service Delivery Manager

About the RoleWe are looking for a skilled Service Delivery Manager IT to lead our service desk team in delivering exceptional customer experiences. As part of this role, you will oversee service desk operations, ensure high-quality service delivery, and drive continuous improvement initiatives. Your leadership skills and ability to motivate the team will be...

The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI's and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management, prompt billings, and ensuring...

Job SummaryWe are seeking an experienced IT Service Delivery Manager to oversee the effective operation and continuous improvement of our IT Service Management (ITSM) platform.Critical Tasks:Manage ITSM Platform: Oversee the IT Service Management (ITSM) platform to ensure its effective operation and continuous improvement.Support Team Management: Lead and...

Randstad (Schweiz) AG is seeking an Engineering Services Delivery Manager to oversee the delivery of engineering services. The successful candidate will have expertise in project management, design, and consulting.Job Responsibilities:Develop and implement project delivery strategies.Liaise with project teams to ensure seamless project execution.Monitor and...

Service Delivery ExecutiveAs a Service Delivery Executive, you will be responsible for ensuring the successful delivery of projects in line with Service Level Agreements (SLAs) and customer expectations. You will lead assigned teams to implement all requirements of the customer contract, defining, planning, tracking, and managing assigned projects and...

We are looking for a highly skilled Service Delivery Expert to join our team at Johnson Controls, Inc. The ideal candidate will have extensive experience in managing service operations and will be responsible for delivering exceptional customer service.About the Job:Provide leadership and guidance to assigned teams to ensure efficient delivery of...

Job Description:The Business and Operation Lead is responsible for overseeing the day-to-day operation of shared services center, ensuring seamless service delivery and optimizing business processes.Main Responsibilities:Ensuring Efficient Service Delivery: Managing staff and resources to meet SLAs and performance targets.Driving Continuous Improvement:...

Service Delivery ExpertWe are seeking a skilled and experienced Service Delivery Expert to join our team at SummitNext Technologies Sdn Bhd. In this role, you will be responsible for delivering exceptional customer service and support to our clients.This position requires strong problem-solving skills, excellent communication abilities, and the ability to...

Job DescriptionReporting to the Senior Manager, you will oversee the IT Service Management platform to ensure its effective operation and continuous improvement.The Critical Tasks You Will Perform:Manage ITSM Platform: Oversee the IT Service Management platform to ensure its effective operation and continuous improvement.Support Team Management: Lead and...

The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes.ResponsibilitiesEnsure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and...

VAT Service Delivery ExpertWe are seeking a highly skilled VAT Service Delivery Expert to join our team at Hydra X.The role will involve managing a team of professionals delivering compliance services for specific countries. This includes managing an assigned portfolio of clients to deliver strong client service, ownership of the team's performance...

Job SummaryWe are seeking a highly skilled SAP Service Delivery Specialist to join our team at ABeam Consulting Malaysia. The successful candidate will serve as a single point of contact for local and global AMS clients, leading and managing a pool of clients on SAP applications and systems.The ideal candidate will have at least 7-10 years of IT background...

Company OverviewAvensys Consulting is a global IT professional services company offering enterprise solution consulting, business intelligence, and managed services to clients across various industries.Job DescriptionAct as the single point of contact (SPOC) on operations matters for clients.Oversee day-to-day fault management for critical/escalated...

About the RoleThis is an exciting opportunity for a seasoned leader to oversee the day-to-day operations of our customer service team.Key ResponsibilitiesDevelop and implement strategies to drive team performance and productivity.Mentor and coach team members to achieve their full potential.Collaborate with stakeholders to identify business risks and...

Welcome to IBM Computing, where innovation meets excellence. We're currently seeking a talented Process Delivery Specialist to enhance our operations and deliver outstanding customer experiences.About the JobThis role involves working closely with various teams to ensure seamless day-to-day operations. Key responsibilities include verifying spare parts...

Company Description About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

The Service Admin Lead is responsible for supervising and managing the administrative processes within the Service Operations team. This role is crucial for ensuring the effective execution of non-book-bill activities, which include parts purchases, subcontractor purchase requisitions, goods receipts for third-party services, and the maintenance of install...

Company OverviewTeleperformance is a global leader in outsourced customer experience management.

Job Description: Customer Service AssistantNest Butler is looking for a detail-oriented and customer-centric individual to fill the position of Customer Service Assistant. This role involves interacting with clients, addressing their queries, and resolving any issues that may arise.The ideal candidate should possess excellent communication skills, strong...

iDynamics Software Sdn Bhd seeks a skilled Project Delivery Expert to join our team. As a key member of our implementation team, you will be responsible for ensuring the successful delivery of projects from initiation to closure. This includes collaborating with clients, developing project plans, and managing project resources.Job RequirementsBachelor's...