Global Service Delivery Specialist

4 days ago


Petaling Jaya, Selangor, Malaysia Avensys Consulting Full time
Company Overview

Avensys Consulting is a global IT professional services company offering enterprise solution consulting, business intelligence, and managed services to clients across various industries.

Job Description
  • Act as the single point of contact (SPOC) on operations matters for clients.
  • Oversee day-to-day fault management for critical/escalated incidents, available 24x7 on escalation call.
  • Take ownership in handling and managing fault outages.
Required Skills and Qualifications
  • Degree in Computer Science/Engineering or equivalent.
  • Minimum 1-2 years working experience in the telecommunications industry in operational and/or service delivery field.
  • Excellent customer handling skills.
  • Commercial and business awareness.
Benefits

Enjoy an excellent base salary, attractive company benefits, and a fun and collaborative work environment alongside strong career progression opportunities.



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