HR Service Delivery Expert
3 days ago
The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes.
Responsibilities- Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives.
- Manage service quality, addressing customer concerns, and ensuring compliance with regulations.
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Service Delivery Expert
3 days ago
Petaling Jaya, Selangor, Malaysia SummitNext Technologies Sdn Bhd Full timeService Delivery ExpertWe are seeking a skilled and experienced Service Delivery Expert to join our team at SummitNext Technologies Sdn Bhd. In this role, you will be responsible for delivering exceptional customer service and support to our clients.This position requires strong problem-solving skills, excellent communication abilities, and the ability to...
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Service Delivery Expert
5 days ago
Petaling Jaya, Selangor, Malaysia Johnson Controls, Inc. Full timeWe are looking for a highly skilled Service Delivery Expert to join our team at Johnson Controls, Inc. The ideal candidate will have extensive experience in managing service operations and will be responsible for delivering exceptional customer service.About the Job:Provide leadership and guidance to assigned teams to ensure efficient delivery of...
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VAT Service Delivery Expert
4 days ago
Petaling Jaya, Selangor, Malaysia Hydra X Full timeVAT Service Delivery ExpertWe are seeking a highly skilled VAT Service Delivery Expert to join our team at Hydra X.The role will involve managing a team of professionals delivering compliance services for specific countries. This includes managing an assigned portfolio of clients to deliver strong client service, ownership of the team's performance...
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Project Delivery Expert
21 hours ago
Petaling Jaya, Selangor, Malaysia iDynamics Software Sdn Bhd Full timeiDynamics Software Sdn Bhd seeks a skilled Project Delivery Expert to join our team. As a key member of our implementation team, you will be responsible for ensuring the successful delivery of projects from initiation to closure. This includes collaborating with clients, developing project plans, and managing project resources.Job RequirementsBachelor's...
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Global HR Shared Services Manager
3 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeAbout UsWe are F. Hoffmann-La Roche AG, a leading research-focused healthcare group that operates in over 100 countries worldwide. Our success is built on innovation, curiosity, and diversity. We believe it's urgent to deliver medical solutions right now – even as we develop innovations for the future.Role SummaryIn this role, you will be responsible for...
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IT Service Delivery Manager
7 days ago
Petaling Jaya, Selangor, Malaysia Digital Labs Sdn Bhd (from M1) Full timeWe are looking for an exceptional IT service delivery manager to join our team. As an IT service delivery manager, you will be responsible for managing the relationship with our clients and ensuring that their needs are met through the delivery of high-quality services. Your expertise in cloud infrastructure and service delivery will be essential in helping...
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Service Delivery Manager IT
1 day ago
Petaling Jaya, Selangor, Malaysia Digital Labs Sdn Bhd (from M1) Full timeAbout the RoleWe are looking for a skilled Service Delivery Manager IT to lead our service desk team in delivering exceptional customer experiences. As part of this role, you will oversee service desk operations, ensure high-quality service delivery, and drive continuous improvement initiatives. Your leadership skills and ability to motivate the team will be...
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Service Delivery Executive
4 days ago
Petaling Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full timeService Delivery ExecutiveAs a Service Delivery Executive, you will be responsible for ensuring the successful delivery of projects in line with Service Level Agreements (SLAs) and customer expectations. You will lead assigned teams to implement all requirements of the customer contract, defining, planning, tracking, and managing assigned projects and...
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Service Delivery Manager
4 days ago
Petaling Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full timeService Delivery Manager (German speaking)Ensure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall customer satisfaction and commercial success.Contact us directly if you have any questions about this open job position.ResponsibilitiesPrevious work experience (or equivalent) in project management and Service...
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Service Delivery Expert
1 day ago
Petaling Jaya, Selangor, Malaysia Summitnext Full timeRequirementsTo succeed in this role, the ideal candidate should possess excellent communication and interpersonal skills, strong problem-solving and decision-making abilities, and the ability to work independently and in a team environment.Essential Qualifications:Bachelor's degree in a relevant field or equivalent experienceMinimum 2 years of experience in...
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Ecommerce Delivery Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Amway Full timeAbout the Role: We are looking for an experienced Ecommerce Delivery Specialist to join our team in MSB markets. As a key player, you will be responsible for leading eCommerce Delivery Experience Projects, including system enhancement and system integration with service providers to ensure competitiveness with market e-Commerce benchmarks.You will analyze...
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Service Delivery Expert
2 days ago
Petaling Jaya, Selangor, Malaysia Infosys (Malaysia) Sdn. Bhd. Full timeKey ResponsibilitiesThe Technical Support Specialist will be responsible for:Providing First Call Resolution (FCR) technical support to enterprise customers via phone and email.Managing email within the targeted Service Level.Additionally, this role requires:Strong knowledge of telecommunications systems, networks, Network Protocol, Networking / WAN...
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IT Service Delivery Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia ABeam Consulting Malaysia Full timeJob Description:The Business and Operation Lead is responsible for overseeing the day-to-day operation of shared services center, ensuring seamless service delivery and optimizing business processes.Main Responsibilities:Ensuring Efficient Service Delivery: Managing staff and resources to meet SLAs and performance targets.Driving Continuous Improvement:...
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Service Delivery Manager
6 days ago
Petaling Jaya, Selangor, Malaysia Johnson Controls Full timeThe Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI's and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management, prompt billings, and ensuring...
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HR Director
5 days ago
Petaling Jaya, Selangor, Malaysia PEOPLE PROFILERS Full timeJoin PEOPLE PROFILERS as our ideal candidate for a key role in shaping the company's Human Capital Management strategy.About the RoleWe are seeking an accomplished Senior Human Capital Manager to lead and manage our compensation and benefits programs, policies, and procedures. The successful candidate will also provide professional leadership and support to...
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IT Service Delivery Manager
4 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeJob SummaryWe are seeking an experienced IT Service Delivery Manager to oversee the effective operation and continuous improvement of our IT Service Management (ITSM) platform.Critical Tasks:Manage ITSM Platform: Oversee the IT Service Management (ITSM) platform to ensure its effective operation and continuous improvement.Support Team Management: Lead and...
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Labor Relations Expert
3 days ago
Petaling Jaya, Selangor, Malaysia DKSH Group Full timeRole Description: The Labor Relations Expert will be responsible for developing and implementing effective labor relations strategies to drive business growth at DKSH Malaysia.Responsibilities:• Manage operating targets and costs to ensure efficient resource usage.• Execute management team decisions on HR initiatives aligned with company direction.•...
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Subject Matter Expert
3 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Curriculum Design and Delivery Expert
2 hours ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeWhat You'll DoDevelop and implement training programs that meet the needs of our clients and internal stakeholders.Collaborate with subject matter experts to design and deliver training content that is engaging, informative, and relevant to our audience.Evaluate the effectiveness of training programs and make recommendations for improvement.Maintain accurate...
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SAP Service Delivery Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia ABeam Consulting Malaysia Full timeJob SummaryWe are seeking a highly skilled SAP Service Delivery Specialist to join our team at ABeam Consulting Malaysia. The successful candidate will serve as a single point of contact for local and global AMS clients, leading and managing a pool of clients on SAP applications and systems.The ideal candidate will have at least 7-10 years of IT background...