Service Delivery Manager

About the RoleWe are looking for a skilled Service Delivery Manager IT to lead our service desk team in delivering exceptional customer experiences. As part of this role, you will oversee service desk operations, ensure high-quality service delivery, and drive continuous improvement initiatives. Your leadership skills and ability to motivate the team will be...

Service Delivery Manager (German speaking)Ensure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall customer satisfaction and commercial success.Contact us directly if you have any questions about this open job position.ResponsibilitiesPrevious work experience (or equivalent) in project management and Service...

Job DescriptionWe are seeking a skilled Service Delivery Manager to join our team. As a key member of our operations group, you will be responsible for the setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business.Your primary focus will be on understanding and owning every...

The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI's and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management, prompt billings, and ensuring...

IT Service Delivery Manager page is loadedIT Service Delivery ManagerLocations: Petaling JayaTime Type: Tempo integralPosted On: Publicado ontemTime Left to Apply: Data de término: 31 de março de 2025 (18 dias restantes para se candidatar)Job Requisition ID: 202502-103725Roche fosters diversity, equity and inclusion, representing the communities we serve....

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Randstad (Schweiz) AG is seeking an Engineering Services Delivery Manager to oversee the delivery of engineering services. The successful candidate will have expertise in project management, design, and consulting.Job Responsibilities:Develop and implement project delivery strategies.Liaise with project teams to ensure seamless project execution.Monitor and...

About UsConvergint is a leading global systems integrator dedicated to delivering exceptional service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide range of solutions to enterprise customers.Main Responsibilities:Total client satisfaction through proactive issue resolution.Coordinate projects according to...

Key ResponsibilitiesThe successful candidate will have a strong background in Delivery Service Executive and will be responsible for the setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business.As a key member of our operations group, you will understand and own every...

Service Delivery ExpertWe are seeking a skilled and experienced Service Delivery Expert to join our team at SummitNext Technologies Sdn Bhd. In this role, you will be responsible for delivering exceptional customer service and support to our clients.This position requires strong problem-solving skills, excellent communication abilities, and the ability to...

Job DescriptionReporting to the Senior Manager, you will oversee the IT Service Management platform to ensure its effective operation and continuous improvement.The Critical Tasks You Will Perform:Manage ITSM Platform: Oversee the IT Service Management platform to ensure its effective operation and continuous improvement.Support Team Management: Lead and...

The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes.ResponsibilitiesEnsure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and...

About the RoleThis is an exciting opportunity for a seasoned leader to oversee the day-to-day operations of our customer service team.Key ResponsibilitiesDevelop and implement strategies to drive team performance and productivity.Mentor and coach team members to achieve their full potential.Collaborate with stakeholders to identify business risks and...

Role OverviewThis role plays a critical part in ensuring the success of Sovereign's Capital's Deliveries business in Malaysia.You will be responsible for analyzing market trends, developing competitive pricing strategies, and implementing initiatives to improve customer satisfaction. Key ResponsibilitiesYour key responsibilities will include:Analyzing market...

Welcome to IBM Computing, where innovation meets excellence. We're currently seeking a talented Process Delivery Specialist to enhance our operations and deliver outstanding customer experiences.About the JobThis role involves working closely with various teams to ensure seamless day-to-day operations. Key responsibilities include verifying spare parts...

The Service Admin Lead is responsible for supervising and managing the administrative processes within the Service Operations team. This role is crucial for ensuring the effective execution of non-book-bill activities, which include parts purchases, subcontractor purchase requisitions, goods receipts for third-party services, and the maintenance of install...

Company Description About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

Job DescriptionAs a Service Management Specialist at Balazs, you will be accountable for operational performance of the Service Desk and end-user satisfaction for Service Desk activities. Your primary responsibility will be to lead an outsourced service, focusing on the Hub APAC region. This role reports to the GIO Global Operations Manager and requires...

iDynamics Software Sdn Bhd seeks a skilled Project Delivery Expert to join our team. As a key member of our implementation team, you will be responsible for ensuring the successful delivery of projects from initiation to closure. This includes collaborating with clients, developing project plans, and managing project resources.Job RequirementsBachelor's...