IT Service Delivery Manager

About the RoleWe are looking for a skilled Service Delivery Manager IT to lead our service desk team in delivering exceptional customer experiences. As part of this role, you will oversee service desk operations, ensure high-quality service delivery, and drive continuous improvement initiatives. Your leadership skills and ability to motivate the team will be...

Service Delivery Manager (German speaking)Ensure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall customer satisfaction and commercial success.Contact us directly if you have any questions about this open job position.ResponsibilitiesPrevious work experience (or equivalent) in project management and Service...

Job DescriptionWe are seeking a skilled Service Delivery Manager to join our team. As a key member of our operations group, you will be responsible for the setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business.Your primary focus will be on understanding and owning every...

The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI's and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management, prompt billings, and ensuring...

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Technology Service Delivery ManagerWe are seeking a Technology Service Delivery Manager to join our team. In this role, you will be responsible for managing technology services to meet the needs of our clients.You will work closely with cross-functional teams to analyze business needs, design solutions, and implement them using various technologies.The ideal...

Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Randstad (Schweiz) AG is seeking an Engineering Services Delivery Manager to oversee the delivery of engineering services. The successful candidate will have expertise in project management, design, and consulting.Job Responsibilities:Develop and implement project delivery strategies.Liaise with project teams to ensure seamless project execution.Monitor and...

About UsConvergint is a leading global systems integrator dedicated to delivering exceptional service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide range of solutions to enterprise customers.Main Responsibilities:Total client satisfaction through proactive issue resolution.Coordinate projects according to...

Service Delivery ExcellenceWe are seeking a Service Delivery Specialist to join our team, who will be responsible for delivering exceptional service to our customers.Key tasks include managing branch cash operations, including balancing and loading of SSTs.You will also handle customer inquiries and complaints, providing solutions that meet their needs.When...

Key ResponsibilitiesThe successful candidate will have a strong background in Delivery Service Executive and will be responsible for the setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business.As a key member of our operations group, you will understand and own every...

Service Delivery AssociateWe are seeking a highly motivated Service Delivery Associate to join our team.The ideal candidate will have excellent communication skills and the ability to thrive in a fast-paced environment.Key Responsibilities:Provide high-quality support via voice, live chat, email, social media, L1 and L2 support.Meet individual and team...

Job DescriptionReporting to the Senior Manager, you will oversee the IT Service Management platform to ensure its effective operation and continuous improvement.The Critical Tasks You Will Perform:Manage ITSM Platform: Oversee the IT Service Management platform to ensure its effective operation and continuous improvement.Support Team Management: Lead and...

We are seeking a highly skilled Service Delivery Engineer to join our team at Convergint Asia Pacific. This role is critical in ensuring the delivery of exceptional service excellence to our clients.The successful candidate will be responsible for providing comprehensive services for security systems, including troubleshooting, proficiency in company...

Project Coordinator - Service Delivery:This role is responsible for coordinating administrative projects and providing support to the Service Operations team. The ideal candidate will have strong organizational and time management skills.Manage multiple projects simultaneouslyCoordinate with cross-functional teams to ensure project successProvide...

About the RoleThis is an exciting opportunity for a seasoned leader to oversee the day-to-day operations of our customer service team.Key ResponsibilitiesDevelop and implement strategies to drive team performance and productivity.Mentor and coach team members to achieve their full potential.Collaborate with stakeholders to identify business risks and...

Job OverviewWe are seeking an experienced Operations Excellence Specialist to join our team in Petaling Jaya.As an Operations Excellence Specialist, you will be responsible for managing pricing strategies to drive revenue, growth, and cost optimization for the Malaysia Deliveries business.You will also design and iterate delivery-partner incentives to...

About the RoleTristar Global Sdn Bhd is seeking a highly experienced Service Delivery Executive to join our team. The successful candidate will be responsible for handling business partners in various states with regards to Cuckoo Air Conditioning installation processes and progress.The ideal candidate will have excellent communication skills, both written...