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Service Delivery Specialist
1 week ago
Nest Butler is looking for a detail-oriented and customer-centric individual to fill the position of Customer Service Assistant. This role involves interacting with clients, addressing their queries, and resolving any issues that may arise.
The ideal candidate should possess excellent communication skills, strong typing abilities, and the capacity to work independently in a dynamic environment.
About the PositionThis is an entry-level opportunity requiring a minimum of SPTM, Diploma or equivalent qualification. A background in customer service or telemarketing is advantageous, while proficiency in Mandarin is mandatory.
Key Responsibilities:- Provide prompt and professional responses to customer inquiries via text and phone calls.
- Offer in-depth product information and address customer concerns in a courteous manner.
- Effectively manage showroom appointments, ensuring efficient coordination between salespersons and customers.
- Coordinate site visits for designers and salespersons, guaranteeing precise measurements and timely project completion.
If you're committed to delivering exceptional customer service and possess the required skills, we invite you to apply.
