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Technical Service Representative

1 week ago

Petaling Jaya, Selangor, Malaysia Teleperformance Full time
About This Opportunity

We are seeking a skilled Technical Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing timely assistance to customers via phone, email, or other communication channels.

Your Key Responsibilities
  • Process customer inquiries and resolve issues efficiently and effectively.
  • Ensure seamless interactions with customers, maintaining a positive and professional demeanor at all times.
  • Foster strong relationships with customers by actively listening to their concerns and addressing them promptly.
Required Skills and Qualifications
  • Bachelor's Degree or equivalent in any discipline.
  • Minimum 6 months work experience in customer support in any industry.
  • Excellent communication, problem-solving, and interpersonal skills.