Travel Coordinator 1+1 Year Contract

2 weeks ago


Kuala Lumpur, Malaysia 7300-BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF

**O**bjecti**v**es of t**h**e **P**osi**t**ion**

Fulfil the role of Travel Services Coordinator Specialist for Country Cluster Hong Kong and China, for the organization’s Business Management Travel Services Team, by providing travel support for business travel related functions and tasks.

**M**ain **T**as**k**s**
- Main point of contact for the country’s organization for travel related topics and escalation for all travel service-related topics.
- Provide support to RTM on the end-to-end process of business travel topics for the countries travel needs and requirements.
- Responsible for all external stakeholder country cluster responsibilities: e.g., Traveler Profile queries, invoice queries and reconciliation of vendor invoicing.
- Communicate the organizations country and regional requirements to internal and external stakeholders on all country level topics.
- Support Travel Arrangers and travelers on all travel related requests.
- Conduct regular service reviews with the countries travel service providers.
- Data - gather, monitor, analyze local in-country data details for regional analysis.
- Monitor service levels locally, obtain feedback from travel arrangers / travelers on service provider services, when required escalate to RTM.
- In conjunction with the RTM review travel data to identify areas of improvement on traveler behavior / patterns / compliance.
- Main contact for country cluster internal stakeholders on travel topics e.g., compliance, finance, local procurement, projects, and implementations.

**M**ini**m**um **E**d**u**cation and **Q**u**alifica**t**ion **R**e**q**ui**r**ed for **t**he **P**osition**
- Education: Tertiary qualifications in Travel and tourism or related field (Diploma)
- Working Experience: 3 years
- Technical & Professional Knowledge:

- Previous experience in travel management services
- Experience working with travel related vendors
- Language: English (Main), Preference: Mandarin / Cantonese (read / write)
- Previous experience on an Online Booking Platform (advantageous) / SAP (advantageous)
- PowerPoint, Excel and Microsoft Word

**About BASF Asia-Pacific Service Centre**

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,100 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.



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