Customer Service Officer

2 weeks ago


Bandar Sunway, Malaysia Aftershock PC Sdn Bhd Full time

Customer Service Officer

**Responsibilities**:

- Provide internal sales support to HQ including confirmations of sales, delivery orders and others sales related requirements
- Prepare quotations for customers and receive sales orders/ POs
- Providing customer support and maintaining a high level of customer satisfaction
- Work closely with the Sale management to ensure alignment of promotions and products
- Ensure each customer is provided with exceptional customer experience and service
- Understanding customers' needs and provide appropriate customization laptop or desktop solutions
- Build and maintain good relationship with the customers to increase repeat business.
- Updates job knowledge by studying new product description
- Any ad-hoc duties and tasks assigned by the Management

**Requirements**:

- Skill needed: Good communication/customer service skills, accurate and logical problem solving, able to multi-task and work in a fast-paced environment

5 working days per week

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 12/04/2023



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