Mandarin Speaker Kl Sentral Up to 6k
1 week ago
**Job Summary**:
As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency.
**Responsibilities**:
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
**Skills**:
- Strong written and verbal communication skills.
- Good command of the English and Mandarin language, verbal and written.
- Excellent documentation practices and the ability to multi-task in a fast paced environment with strong attention to detail and accuracy.
- Excellent telephone manner and communication skills.
- Experience in handling difficult customer queries and customer complaints.
- Strong interpersonal and organizational skills.
- Ability to multi-task and work in a pressured and fast-paced environment
- Strong attention to detail and accuracy.
- Positive attitude, reliable and hard working.
**Requirements**:
- A minimum of High School diploma is required.
- A BS/BA degree is preferred.
- Must be proficient in English and at least one of the following languages**:Traditional Mandarin, both written and spoken.**
**Benefits**
- Generous salary package
- Casual dress code
- Delicious office snacks
- Dynamic, positive work environment
- Fantastic team culture
- Guidance and mentoring from leaders within the business
For more information : Please feel free to reach out to me at 011-16299464 (Sha)
Pay: RM6,000.00 - RM7,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
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