Telesales - Kl

2 weeks ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

Cold call people using a given phone directory (**update profile, renew insurance, remind regarding expired date etc)**:

- Answer incoming calls from prospective customers
- **Use scripts to provide information needed **by customer
- **Ask pertinent questions **to understand the customer’s requirements
- Record the customer’s personal information accurately in a computer system
- **Deal with complaints or doubts** to safeguard the company’s reputation
- Keep records of calls and sales and record useful information

**Job Requirement**:

- Must possess at least SPM
- Zero experience and fresh graduate are welcome to apply
- Experience as telesales representative or other sales/customer service role is advantages
- Good in MS Office - Word, Excel & Powerpoint.
- Proficient in both spoken and written English and Bahasa Malaysia.
- Positive work attitude with strong initiative and a team player.
- Meticulous, detailed and deadline oriented.
- Independent, self-motivated, and possesses good interpersonal skills

**Salary**: RM1,500.00 - RM1,800.00 per month


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