Assistant Manager Front Office

2 months ago


Seremban, Malaysia BOUSTEAD HOTELS & RESORTS SDN BHD Full time

RESPONSIBILITIES To supervise all personnel in the Front Office this included Telephone Operator and the Service Department Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction Implementing procedures to improve services offered with the aim of attracting more customers. Inspects all public, back of the house and guest areas to determine high level of cleanliness and orderliness of furniture and equipment REQUIREMENTS Familiar with Opera system Proficiency in Microsoft Office Able to work under minimum supervision Strong knowledge & communication skills
ROYALE CHULAN HOTELS & RESORTS Malaysian Chain of Full-service Hotels About Our Hotels Royale Chulan Hotels & Resorts is a Malaysian chain of full-service hotels, founded and owned by Boustead Hotels & Resorts Sdn Bhd - a subsidiary of the diversified public listed conglomerate Boustead Holdings Berhad. Royale Chulan Kuala Lumpur A hotel with a beautiful indoor courtyard featuring the traditional Malay architecture and interior. Located in Kuala Lumpur’s downtown business district, close to Pavilion shopping mall, Malaysian Handicraft complex, and iconic Twin Towers. Royale Chulan Damansara There is a place for everyone in the family here. From business to pleasure, this place has it all for the convenience of guests featuring an Indoor Ice Skating Rink, conference halls and shopping malls such as The Curve, Ikano Power Centre, and IKEA. The hotel is an annexe to Mutiara Damansara MRT Station, which takes you a mere 15-minute ride to Bukit Bintang shopping district. Royale Chulan The Curve Royale Chulan The Curve brings you closer to everything that matters. Attend to business affairs at the hotel’s meeting and conference facilities or bring your family to KidZania KL and shop to your heart’s content at The Curve - the country’s first lifestyle pedestrian shopping centre. Royale Chulan Seremban Situated in Seremban’s Lake garden district; one of the most picturesque gardens in Malaysia. The hotel welcomes its guests with cultural hospitality, renowned warmth and rich
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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