Specialist Customer Care

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

. Johor Specialist Hospital Sdn. Bhd. better known as KPJ Johor Specialist Hospital (KPJ Johor) opened its door to the public in May 1981. KPJ Johor is the first private hospital in Johor under the KPJ Healthcare Berhad (KPJ) Group of Hospitals, the largest network of private healthcare provider in Malaysia. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

Support the day-to-day business operations of the retail store - Exhibit animal husbandry knowledge to address customers' requirements regarding the care and well-being of live animals. - Maintain and convey detailed and specialized Pet Care Product knowledge to address customers’ requirements. - Assist and advise customers on their concerns pertaining to...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime and leaves...

Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. - Provide patient education ie. consultation - Provide patient care ie. attend to patients’ needs/requests - Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor - Patient registration & appointment scheduling -...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place - Actively share customer feedback to internal departments to improve the customer experience - Work with internal teams to ensure the pre & post service for all products are in place **Requirements**: - Ability to articulate issues / problems...

Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Proficient in computer typing skills - Ability to handle multiple tasks in a fast-paced environment. - Good computer literacy - Accommodation will be provide who is staying away from JB - Joining Bonus will...

**Job description** - To assist in the daily operational activities of the retail outlet - To assume the role of sales assistant and cashier - To handle all type of payment purchase - Explain the monthly promotion - Handle the customer query. - Daily and monthly count stock **Contract length** **4 months** **Job Type**: Contract Contract length: 12...

We are hiring an experienced Customer Experience Specialist in Mid Valley, Johor Bahru - Shift hours: Rotational - 5am to 2pm / 9pm to 7am This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service...

Responsibilities: - Handle bookings, inquiries and complaint on shipment consignment (airfreight, seafreight, trucking) - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement Requirement: - Diploma holder and above,...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

**Job description** - To assist in the daily operational activities of the retail outlet - To assume the role of sales assistant and cashier - To handle all type of payment purchase - Explain the monthly promotion - Handle the customer query. - Daily and monthly count stock **Contract length** **4 months** **Job Type**: Contract Contract length: 12...

**Job Roles & Responsibilities: -** - Support for all administrative and customer service function in office - Establish relationship with customers and suppliers to ensure smooth operations in terms of P/O processing - Process and follow-up on customers’ Purchase Orders until completion - Issue Purchase Orders to supplier and follow-up for delivery...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...