Customer Care Supervisor

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice Support The Salary would be as below: Basic - RM 3000 KPI - RM 400 6th day allowance -...

**Specialist Customer Care** **Salary**:$2,300 to $3,200 (RM7820-RM10880) **Working Hours**:Monday - Friday 06:00 - 19:00 & Sat 8am - 1pm **Location**:Mountbatten Road Summary: To handle all members' related complains and feedback efficiently and effectively. Improve the overall operations and resort quality standards through an effective feedback...

FEMALE ONLY Diploma & Fresh Graduate Job Scope 1. Taking appointment by call/walkin 2. To check customer survey(website) 3. Do service reminder 4. Do call appointment 5. Attending WhatsApp chat **Job Types**: Full-time, Permanent, Internship, Fresh graduate Contract length: 6 months **Salary**: RM1,163.45 - RM1,600.00 per month **Experience**: -...

Drives ambulance to transport patients to and from hospitals - Maintenance of ambulance to ensure in good working condition - Assist in placing patients on stretcher and loads stretcher into ambulance - Provide basic nursing care/service under the guidance of the supervisor - Perform any other duties assigned. - Minimum SPM/STPM qualification with valid PSV...

Responsible for daily operation, ensures the quality, standards, and meet the expectations of the customers. - Plan, forecast and execute food and beverage orders - Check food and beverage supplies - Communicate and build strong relationships with vendors and handle customer enquiry with cares - Adhere to food, health, and safety standards Manpower planning...

**Requirements**: - Open for Degree/ Diploma fresh graduate - Open race & gender - SPM/ Diploma - with 1 year call centerexperience. - English communication - min above average - Own transport is preferred **Key Highlight**: - Located at Southkey - Normal working hour - Other benefits will be disclosed if shortlisted - Well-known insurance company **Job...

Requirements: The Salary would be as below: - Basic - RM 3000 - KPI - RM 400 - 6th day allowance - RM300 - Night Shift Allowance - RM300 Age requirements: Below 35 years Education level: SPM and above. Working days: 6 days a week Working hours: 3 shifts to choose from **Salary**: From RM3,000.00 per month **Benefits**: - Flexible schedule Schedule: -...

Job Title**:Supervisor** Location**:Cold Stone Creamery** _(Based in Johor Bahru)_ Cold Stone Creamery is seeking a highly motivated and experienced individual to join our team as Supervisor. As Supervisor, you will play a key role in ensuring the smooth operation of our store, maintaining high standards of customer service, and leading a team of service...

The role of the Sales Assistant and/or Senior Sales Assistant is to be overall responsible for the day-to-day business in the store and ensure that daily, weekly, and monthly sales targets are achieved. The sales associates are to perform their given tasks in accordance with ECCO requirements. Sales Assistant and/or Senior Sales Assistant is to demonstrate...

Greetings and attending patients with utmost care - Answering telephone calls, WhatsApp chats and social media with accurate information - Conduct market research and analyze consumer rating reports/ questionnaires - Update spreadsheets, databases and inventories with statistical, financial and non-financial information - Schedule appointments and register...

**JOB RESPONSIBILITIES**: - Coordination and supervision of works and ensuring they are in accordance to requirements and Drawings; - Arise technical issues from subcontractor to Project Manager - Preparation and submission of daily site report to client representative - Ensuring maximization of material usage; - Ensuring all plants and machinery are...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...

Job summary: To attends an incoming call and enquiries from customers and tenants as well as managing the facilities at the reception counter. **Salary**: From RM1,800.00 per month **Benefits**: - Additional leave - Meal allowance - Opportunities for promotion - Parental leave - Professional development Schedule: - Monday to Friday Ability to...

**Customer service Executive** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Job Requirement: - completed with SPM, UEC, and IGCSE certificates. - Proficient in computer typing skills - Ability to handle multiple tasks in a fast-paced environment. -...

Reports weekly Operation to Supervisor. - Major Tasks. - Maintaining and providing comprehensive product information to customers. - Understanding and demonstrating customer care and high levels of customer service. - Displaying good listening skills to identify customer needs. - Confidently making and closing sales. - Understanding the importance of...

**Job Position: Customer Service Officer (Fresh Graduate welcomed)** **Company Background: Airbnb Property Management** **Salary Range: Basic MYR1,900 - MYR3,500** **Location: Country Darden Danga Bay, Johor Bahru** **Benefit: EPF, Socso** MAIN DUTIES / RESPONSIBILITIES - Interacting with walk-in customers and providing assistance. - Delivering customer...

Provide customers with counseling and drug information on medicines and health problems. - Accountable for the sales of Health Division. - Accountable for stockholding / inventory control of Health Division. - Provide general advice on healthcare (and beauty care as well. - To ensure that dispensary products displayed are properly merchandised and the price...

Job Descriptions: - answering customer enquiries - to promote company product and provide information to customer - handle sales order - follow up with customer on the quotation status and perform negotiation skill to close the deal Job Requirements: - Communicate skill - Outstanding Interpersonal - Fresh graduate are welcome apply **Benefits**: -...

Remark: - This job is to work in Singapore *Salary Range: SGD 2200 ~ 2500 + Fixed allowance **Company Information**: A Japanese multinational corporation operating a department store chain carrying a wide array of products, ranging from wedding dresses and other apparel to electronics and flatware. (Fashion & Household products) **Responsibilities**: -...