Telemarketing - Mandarin Speaker / 電話行銷
6 months ago
**工作職責**
- 透過來電和電子郵件查詢直接與客戶打交道。
- 及時、準確地記錄並回答客戶的詢問。
- 取得相關資訊以有效處理服務查詢。
- 在面對面的互動中提供優質的服務,以建立和加強與客戶的關係。確保分公司業務運作和庫存控制順暢,實現有針對性的銷售和服務。
- 擁有強大的客戶服務心態以及出色的溝通和解決問題的能力。
- 透過提供符合公司和行業標準的準確、高效和優質的服務,有效地處理上門客戶。
- 表現出相當強大的分析能力來識別問題並推薦解決方案。
- 透過與客戶的有效溝通來識別銷售機會。
- 有效說服並完成銷售。
- 設備和費率計劃的追加銷售和交叉銷售。
**薪資待遇:**:
- RM2000 基本 + RM6000 - RM8000 佣金。
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