Lotus's Customer Service

**Service Desk Analyst** **Qualification** - At least Diploma in Computer Science/Information Technology or equivalent. - Required skill(s): Microsoft Window OS, Basic Networking, PC Wireless Connectivity, Lotus Notes, Window XP, and Remote Access troubleshooting knowledge. - Knowledge of Lotus Notes mail, MS Outlook - At Least 1 year of experience in a...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

Job description JOIN AND GROWTH TOGETHER WITH US: Clear career progression Positive working environment Monthly incentive Quarterly performance bonus EPF, SOCSO, EIS On-the-job training REQUIREMENT: - Willing to work at Lotus Kuala Selangor - Willing to work on shift, weekend & Public Holiday - 6-day per week JOB SCOPE: - Prepare all types of sushi -...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Job Purpose** 2. To provide 1st level support and troubleshooting. 3. To log problems onto HPSM. 4. To submit daily, weekly and monthly helpdesk report to team leader 5. To maintain customer focus in all areas at all times. 6. To ensure there is an emphasis on quality and continuous improvement within your job function. **Qualifications &...

**Job Purpose** 2. To provide 1st level support and troubleshooting. 3. To log problems onto HPSM. 4. To submit daily, weekly and monthly helpdesk report to team leader 5. To maintain customer focus in all areas at all times. 6. To ensure there is an emphasis on quality and continuous improvement within your job function. **Qualifications &...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

At SEER S&R, we are seeking a talented Senior Auditor to join our team. This role involves leading audit teams to accomplish tasks and delivering high-quality audit services to our clients.Key Responsibilities:Lead audit teams to accomplish tasks and deliver high-quality audit servicesManage audit engagements, including planning, fieldwork, review, and audit...

**About the Role**: **Grade Level (for internal use)**: 08 S&P Global is seeking a Client Service Analyst to sit in our Kuala Lumpur office and support clients on our Debtdomain platform. You will have an opportunity to collaborate with colleagues across business lines and global regions. This is an exciting opening for anyone eager to learn about finance,...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

**Role**:Korean Language Expert **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Customer Service Digital Content Digital Marketing social media marketing**Salary**: RM10,000- RM12,000 Roles & Responsibilities - Managing a team...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**About the Role**: **Grade Level (for internal use)**: 07 Service Delivery Management Associate (Private Capital Market, Managed Data Services) **Job Description**: **Overview**: **What you’ll work on**: Serve as the primary point of contact for clients, providing exceptional service and building strong relationships by acting as the liaison between...

**About the Role**: **Grade Level (for internal use)**: 08 Service Delivery Management Associate (Private Capital Market, Managed Data Services) **Job Description**: **Overview**: **What you’ll work on**: Serve as the primary point of contact for clients, providing exceptional service and building strong relationships by acting as the liaison between...

**About the Role**: **Grade Level (for internal use)**: 08 Service Delivery Management Associate (Private Capital Market, Managed Data Services) Korean Speaker **Job Description**: **Overview**: **What you’ll work on**: Serve as the primary point of contact for clients, providing exceptional service and building strong relationships by acting as the...

**About the Role**: **Grade Level (for internal use)**: 07 **The Team**: The associate will be part of a dynamic team, responsible for all onboarding, data research, and processing functions on the Loan Operations Team which primarily supports ClearPar users and their system functionality needs. **Responsibilities and Impact**: In this position, you will...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Responsibilities**: - Handle day-to day operation, reporting, filing - To respond any customer query/complaint and to facilitate its prompt resolution. - Undertake any ad-hoc assignments as and when required. - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer - To provide information,...