Fraud Analyst
2 weeks ago
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities:
The Fraud Analyst acts as the First Line of Defense to detect and mitigate fraud in the FIUU's Online & Offline business. The fraud and transaction monitoring scope covers Malaysia, Singapore, Thailand, the Philippines, and Indonesia.
- To attend, review, and analyze suspicious/suspected fraudulent transaction promptly with accurate fraud risk assessment.
- To make own sound judgment and close the alerts trigger in the Fraud Monitoring System.
- To perform suspicious transaction verification with the merchant and Financial Institution if require.
- Promptly, update the suspicious transaction alerts in the suspicious file for further follow-up action.
- Performing Blacklist and Whitelist of the user and merchant information in the backend system.
- Alert the Senior Analyst and HOD if there is unusual activity or early fraud signs.
- Conduct merchant investigation and prepare the investigation report to HOD.
Pre-Requisites:
- 1+ years in fraud monitoring/ investigation and/or dispute review; banking experience is an advantage.
- Fresh Graduates are encouraged to apply, training and guidance will be provided.
- Proficient in Microsoft Office, particularly Excel.
- Exceptional communication and writing skills.
- Strong attention to detail and problem-solving skills.
- Handles challenges independently and can pivot quickly when necessary
- Results-driven; and delivers the goals to stipulated timeline.
- Able to travel to I-City, Shah Alam.
Are you game?
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