Admin Executive

2 weeks ago

Butterworth, Malaysia Comrise Full time

**Job Title: Admin Executive - Vivo Penang***

**Job Num: 27936**
**Job Category: Clerical/Administrative**

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**Job Location**:
**City**:

- Butterworth, Penang**State**:

- None**Country**:

- Malaysia**Postal Code**:
**Overview**:
We are seeking a highly motivated and detail-oriented Admin Executive to join our team at our Client Service Center. In this role, you will play a vital role in supporting our service department by handling a variety of administrative tasks and ensuring the smooth day-to-day operations of the service center.

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**Responsibilities**:

- Greet customers in a professional and courteous manner, addressing their questions and concerns.
- Schedule service appointments and maintain accurate appointment calendars.
- Process customer paperwork, including intake forms, repair orders, and warranties.
- Track the status of repairs and keep customers informed of any updates.
- Maintain accurate and up-to-date customer records within the company database.
- Generate reports and perform data entry as needed.
- Prepare invoices and manage petty cash.
- Order necessary office supplies and maintain inventory levels.
- Assist service technicians with administrative tasks as needed.
- Maintain a clean and organized work environment.

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**Qualifications**:

- High school diploma or equivalent required.
- Minimum of 1 -2 years of experience in an administrative or customer service or sales coordinator / sales admin role is preferred.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational skills with the ability to prioritize and manage multiple tasks effectively.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to learn and adapt to new procedures and technologies.
- Detail-oriented with a strong commitment to accuracy.
- Ability to work independently and as part of a team.
- Positive attitude and a passion for providing exceptional customer service.
- Fluent in mandarin language.

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