L2 Technical Writer

Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. - Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. - Write, format, edit, review, and proof procedural and...

1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. 2. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. 3. Write, format, edit, review, and proof procedural and...

SWIFT Kuala Lumpur, MalaysiaPosted 4 hours ago Permanent Competitive - Technical Writer KL **About the Role** We are looking for a passionate and skilled Technical Writer to join us in our Kuala Lumpur, Malaysia location. You will be working alongside a dynamic, international team who are fully responsible for end-to-end delivery - from customer engagement...

Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues.  - Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing.  - Write, format, edit, review, and proof procedural and...

Our client - a well-established multinational banking corporation, is seeking a talented **Technical Writer **who will be responsible for contributing high quality documentation to the overall success of the Digital Workplace Portal. The following are the responsibilities and requirements: **Responsibilities**: - Translate technical knowledge articles /...

1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. 2. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. 3. Write, format, edit, review, and proof procedural and...

About the Role In line with the operating plan, policies and procedures for the production of documentation and under guidance of management, to perform and/or manage the writing, the updating and the creation of complex documentation that enables users to make optimum use of SWIFT products and services. Education Preferably university degree in IT or...

Define and analyse the target audiences for complex documentation project in order to understand their business environment and to identify their information requirements and any knowledge gaps. Define and obtain approval on the documentation set, the delivery media and the project plan, for more complex documentation projects. Write, revise and control...

**Responsibilities**: - Handling customer calls with English and Mandarin clients - Working in virtual teams distributed globally. - Working with desperate and demanding client groups. - Providing technical support on windows/ Linux based env. **Requirements**: - Mandarin language proficiency mandatory. - Experience of Managed File Transfer products...

Conduct research on products, services, customers and market trends - Collaborate with teams across the organization - Support branding and style guidelines - Analyze campaign performance and provide reporting - Edit and proofread copy - Brainstorm ideas and pitch creative concept - Stay updated on copywriting trends and best practices **Qualification and...

**Role: Writer (Financial Crime Digest)** **Location: Malaysia** **About Aperio Intelligence Malaysia Sdn Bhd** **The content writer will be responsible for**: - writing short news articles in English for Financial Crime Digest. - engaging in regular outreach to secure official quotes, expert reaction and analysis, and growing their professional...

Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation. - Gather and analyze technical and product information from various sources to document new or changing product functionality. - Write, format, edit, review, and proof procedural and technical information...

**Responsibilities** - Update and revise existing Operating Procedures as per Operating Procedures Guidelines and associated operations manuals/philosophies. - Develop standardize template for the operations procedure with consistent format and language. - Ensures procedures are developed, reviewed, approved, and distributed to appropriate personnel in...

**Responsibilities**: - Conduct audience (End-user, Service personnel) and task needs analysis for documentation. - Research and gather technical information be the user advocate for the products documented. - Work with engineers and other technical specialists to translate their knowledge into documentation. - Deliver the technical documentation for the...

Job Title: SAP FICO L2 Support Experience: 4-12 Years Location: Kuala Lumpur **Desired Competencies (Technical/Behavioral Competency)Must-Have** - 4-6 years of experience in SAP Finance and Controlling areas proven by SAP certificates, including the following sub-modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets...

Relevant experience with minimum 3 years or more and technically literate with an interest in continually learning about new technologies. - Relevant education and a strong interest in writing and technology. - Excellent written and verbal English communication skills with impeccable grammar and attention to detail as well as ability to write compelling and...

[1] Assistant Programmer / Coder Managing PI server and PI-AF coding development for PGB GPU Technical Centre digitalization programs and projects. The work involves code replication, modelling and simulations for newly configured digital programs. [2] Documentation / Narrative writer Develop documentation and narrative for the written PI-AF code for ease...

**Responsibilities**: - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 5 year - 1. As an L2 support expert in the networking field of cloud product technology, provide expert service support for cloud products to customers, responsible for quickly identifying and analyzing solutions to escalation issues. 2. Coordinate with the development team...

Responsibilities - You are required to be the point of escalation for Support Tier 1 - You have to responsible assist customers in finding existing and missing content - You have to coordinate troubleshoot software issues using remote assistance software - You have to coordinate troubleshoot hardware and satellite issues over the phone - You have to Create...